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HamerJP@xxxxxxx wrote:
> They just now responded and said that their "state of the art" Globex system
> indeed had some glitches on that day, but that they were not responsible for
> the money that was due me. The CME's representative further likened it to a
> runner having to take the order to the pit in a fast market and that I should
> expect delays like that!!!
WOW, DID THEY REALLY SAY THAT? Did you have the time of the order being
entered into Globex or just the time of your entry to the broker? This
is something that should be known by the public if your order was
actually traded through and not completely filled.
Sounds like your broker is giving you timely info and helping you
resolve this, that is all you can ask of him (and more than most
deliver).
However, I don't envision you getting compensation from the exchange
even if they admit errors privately. But you never know.
Good Luck,
Eric
>
> So much for the next generation of trading technology.
> I am really amazed that the CME would take that attitude.
>
> I want to let everyone know how responsible they are. What is the address of
> the CNBC squak box?
>
> -Jim Hamer
>
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