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Re: TS Help



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In a message dated 97-10-29 22:39:44 EST, jghutchison@xxxxxxx writes:

> This problem occurs all too frequently.  My box crashes at least once a
>  week due to Bonneville/TradeStation errors.
>  
>  Omega Tech Support will tell you to delete some data files and they will
>  automatically be restored.
>  
>  Call Omega for details on the file definitions.  Don't bother calling
>  Bonneville.  Their tech support does not exist.
>  

Jack

        What box crashes.  Nothing in the BMI box to crash.  I've had
crashes, but never one I could attribute to Bonneville.    Not sure that last
statement is fair.  I've called BMI when I thought there were signal problems
and they have spent time checking all the settings on the box.  Once the data
gets to Tradestation, to expect BMI people to be able to help isn't fair.
 Its not there product.  When thats an issue put up BMI software, and then
call them.  I did do that early on, and it was helpful.

                                   Pete