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Another weird thing is I'm getting the Ask on ES with the ask price from
the NQ occasionally. Then once in a while the bid is NQ not ES. It
could be Mulitcharts but I can't test is as Multicharts only saves the
last not the bid or ask. This was happening Friday also so it may
have nothing to do with your problem.
Jimmy
Off to bed. Glad I only trade stocks now days.
I knew it !!!
I have done this:
rebooted,
reinstalled (clean)
Upgraded to esignal ver 10.3 from ver 10.0
Then I went to ANOTHER computer system, where I have the same programs
installed...
Here's the deal:
I run: 1) metastock
and 2) tradestation 2ki (both on esignal)
My version of ts2ki is an older one: ver 0771 (after I install sp 5, or ver
0882, I have to go back and put 0771 back in for indicator behaviour
problems)
THERE IS A "SWITCH"
don't ask me what that is- but esignal has to "flip a switch" to authorize
"omega" and "metastock" --
in the account menu at esignal, you will see the "authorization" or whatever
they call it--- in your "services" that you recieve:
I have copied and pasted a view from my account below:
What I THINK is the problem is this:
Somebody did some stupid programming over the weekend
(They are KNOWN to screw things up at critical times....)
So the only thing we can do is PHONE THEM AT 05:00 Pacific time.
I am LIVID!!!- as I am expecting big volatility- and cannot trade without my
qauntitative models up and running
I'm not going to bother Jimmy, bless him! -- because I know it is esignal!
aaargh *&^%$#*
I'll let you know in the am if they get it fixed, you do the same.
Thanks, I KNEW that I was not the only one....
Kind regards,
Marc
Service Start Date End Date Price
AMEX (Bid/Ask) 08/02/2006 $0.00
NYSE (Bid/Ask) 08/02/2006 $0.00
American Stock Exchange (Non-Pro) * 08/02/2006 $2.00
NASDAQ Level I * 08/02/2006 $2.00
New York Stock Exchange (Non-Pro) * 08/02/2006 $2.00
200 Symbols 08/02/2006 $0.00
Chicago Mercantile Exchange E-Minis (only) * 08/02/2006 $30.00
eSignal News and Research 08/02/2006 $0.00
eSignal Premier 08/02/2006 $105.00
MetaStock Pro (Billed by Vendor) 08/02/2006 $0.00
Omega Research 08/02/2006 $0.00
Online Indices (EQ) 08/02/2006 $0.00
Deutsche Boerse: Spot Market Germany Indices & ETF 02/07/2007 $2.00
FTSE Index Values 02/07/2007 $7.00
> Hi Marc,
>
> I am having problems getting any live data charted since the open. I
> use e-signal as a data for TS2K. I had excluded the possibility that it
> was a problem with e-signal, since the performance tab in the global
> server shows that data is collecting. Do you have problems charting
> intraday ES or NQ data? I guess you also have TS2K since you are using
> e-signal?
>
> What timing for having no data. I thought I might be trading a crash
> today, and I have no data. Yikes!
>
> I sent a message to Jimmy, who seems to be the resident expert on TS,
> earlier today. No response yet. If I hear anything, I will share it
> with you.
>
> Thanks,
>
----- Original Message -----
From: marcmiller.themap@xxxxxxxxxxxxx
To: ELippert@xxxxxxxxxxxxxxxx
Sent: Sunday, March 01, 2009 6:21 PM
Subject: HELP!!! no data for TS2KI clients!!!
Hi Eric,
It is Sunday night at 6:12 pm Pacific--
we have NO DATA coming into ts2ki
I have TWO systems I tried on-- we have data on the esignal program,
and on the metastock program.-- but NOT ts2ki !!
I did a reinstall, multiple reboots, missed a family dinner,
missed wathcing 60 minutes, and am really uptight, as tomorrow is going to
be a big day.
Did someone "tun off" authorization for Omega?
(you know that is listed in the "services" section of our account......)
Why, of all the times, do we get screwed like this? Your programmers
need to know that we depend on data to earn a living- and do they know that
our economy is a little bad right now?
(you understand my point!)
Do your programmers have any idea what this does to our business?????
Please, do NOT take this as me bitching at you- YOU are our saviour-!!!!
We're ticked off at whoever caused this glitch.
WE are all offline- not just me, because I stirred up the omegalist with a
post,
and lo and behold, I AM NOT THE ONLY ONE!!!!
Thanks in advance of the early morning for your help,
as you can guess, I will be the one phoning tech support and asking for you
at 5:00:01:0001 am!!!!!
kind regards,
Marc Miller
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