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Congratulations Greg you found the problem. I don't know what 2 kms
is but if it is over 14,000 feet then DSL is a problem. I had two DSL
lines one cheap one that ran all the way to the central office at
around 14000 or so feet. Within a few hundred feet of the max. I also
had one that was short. Less than a mile and cost more. I quit the
high dollar one and the cheap one works fine. In the past I've had
lines that simply were trash. You have to force the phone company to
give you a better line. If not hey go with DTN satellite. I used
them several times over the last thirty years and they are terrific.
A K band dish of about 42 inches that you can easily setup by
yourself. A box that will show data coming in or not. Ok sometimes
you need to reboot it but not once a year. It is the same outfit that
brings you IQ feed. Price is good. You get all the ticks there are.
Hell I might go back myself. I've talked myself into it. At one time
I was getting 30,000 symbols in the GS. It was an accident. Those
collection templates will let you get carried away. Feeds GS
directly. Don't know about excel. If that is important I'm sure
someone on the list is or has done it.
Phone company is BSing you. If DTN satellite is out of the question
then order a new DSL line today. Order the fastest one they have.
When it is in and proven drop the old one. Been there......
Jimmy
My fix will likely only help a few.
I was having LONG and Short (almost imperceptible) disconnects from the
phone company.
Several talks w my ISP server and at least 3 visits from the phone
company - with one episode of re-routing external phone wires - no help.
I was told I was 'too far' from the Bell switching office - about 2
kms!!!! - & that I would have to move closer!!!
A final try with my ISP server. - He suggested power off everything
(unplug all black boxes) for 15 min which would give Bell time to reset.
No interrupts in at least 3 mos!
Good luck.
Dr Greg H
indextrader wrote:
>I still continue to have this problem. I run ts2ki in real time on 7 pc's
>and this issue occurs regularly on 4-5 of those machines on a regular basis.
>I've never found a solution. My boxes are all Dell, not sure if that is of
>any consequence. These 'stoppages' are heck of annoying and cause data to
>totally stop and if nobody catches it in time, the result is a large
>gap/data hole. My only 'fix' so far is to turn global server offline, wait 5
>seconds and turn it back online and it usually works. Sometimes a day will
>go by without any stoppages. Other days, I've had up to 10 per machine, get
>heck of frustrated and need to restart the system.
>
>My setup on each Dell box is
>dtniqfeed>excel>metaserver3.1/3.2>globalserver>ORTrade(charting).
>The problem seems to occur on machines with 30+ charts with lots of
>indicators. More so than those with 3-4 charts. I have a couple of pc's with
>3-4 charts where this never happens.
>
>If you found something that may fix this, I'd appreciate hearing your
>solution.
>
>Thanks!
>
>indextrader
>
>
>
>
>
>I found this Apr 2007 problem of disconnects recently.
>Have a fix peculiar to my situation if any interest.
>Dr Greg H
>
>Jimmy Snowden wrote:
>Since I wrote the below I see Indextrader posted more info. Below is not
>the cure for your problem. You have a connection problem that is most
>likely not TS2ki. That is why I like Esignal.
>
>
>An install of TS2ki only takes about 20 minutes for slow people. A clean,
>or semi-clean install takes less than an hour for someone that has never
>done it before. No reason to reinstall OS unless you have other problems.
>Problems such as IP address renewal, wireless connection is poor (I always
>use a wired connection) are simple configuration problems. Maybe the
>metaserver DDE needs to be reinstalled. TS2ki basically loves to mess up
>it's registry information. A semi clean install is not difficult and should
>not be much risk. Simply use Start-run then type in Regedit. First backup
>the registry by going to File then Export. Now expand HKEY_CURRENT_USER
>then expand Software then delete Omega Research folder. Now if you really
>want to clean things up go up to the top and click on My Computer (still in
>regedit). Now click edit then find and search for Omega Research. If in
>the left column it shows Omega Research then click on it and delete the
>whole folder. If it co
>mes up on the right click on the left window in a white area and see what
>folder it is in. If it is a folder named {BE9A1390-..........} then delete
>the whole folder. Keep hitting F3 to find more entries for Omega Research.
>Now mind you this is more risk than just deleting one folder under
>HKEY_CURRENT_USER so be sure you have that exported copy of the registry so
>you can import it if you get carried away and delete your Excel or
>something.
>
>Ok so say you decide to do one or the other install of TS2ki. Just copy to
>some other folder or drive your SERVER folder and your MYWork folder. This
>is for safety. Don't remove these from your Omega Research folder. Were
>talking regular folders not in the registry. Now install on top of that old
>install. Reboot and crank it up. If you have problems with indicators etc.
>then use the Power Editor to verify all several times. Or delete the
>offenders. You will have some minor things to set again such as tool bars.
>This is why it takes some time. I can do a clean install in 15 minutes.
>Easy after a few hundred of them.
>
>Jimmy
>
>
>
>Interesting that you guys are having this problem. My main trading computer
>has been doing this for over a year. Sometimes 4-5 times a day! I believe I
>reinstalled ts2k but problem continued. I just don't feel like reinstalling
>everything (including OS) from scratch as this is a 12 monitor setup and
>it's too much work to do so but at the same time *very* frustrating to put
>up with these disconnects every day.
>
>As for my data provider, I use metaserverDDE which feeds ts from an excel
>workbook.
>
>If anyone has a fix, I'm all ears.
>
>
>
>
>
>When you say disconnects, who is the data provider? Did you reinstall
>
>their software when you reinstalled TS2ki? Are the symbols disconnecting or
>the data feed? Check symbols page to see if they are disconnected and the
>performance page for data feed. Any reason to think it is your ISP?
>
>
>Jimmy
>
>
>
>
>
>
>This may have been asked and answered. I did check
>Did not find anything
>
>
>
>What would cause TS2000i charting and the global server to disconnect
>
>during
>
>trading hours ? The fix is a reinstall , but it is happening over and
>
>over.
>
>Thanks
>
>
>------------------------------------------------------------------------
>
>
>
>
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