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Why doesn't someone SUE those A-holes at Comcast for those ridiculous speed
claims and those ridiculous advertisements making DSL look so slow ?
Any lawyers on this list ?
> -----Original Message-----
> From: BRAD YONEOKA [mailto:yoneoka01@xxxxxxx]
> Sent: Tuesday, November 28, 2006 12:32 PM
> To: omega-list@xxxxxxxxxx
> Subject: DSL vs cable
>
> reliability for trading is the key issue here, not speed. at
> the speeds of even poor dsl vs. cable broadband, there is an
> insignificant difference in timing of speed. i have seen no
> evidence that split seconds of speed improves trading
> profits. what is the critical question is whether i can
> place my electronic orders when i want to.
>
> living in seattle, our local baby bell, qwest--may be the
> worst of a bad lot of the regional telcos who have been so
> slow in setting up fast broadband--with maybe 1 MB bandwidth.
> comcast, the only other alternative, advertises on local tv
> up to a 5 X faster service--but my speedtests only topped 2
> MB once. i subscribed to comcast for a year. outages kept
> escalating exponentially--starting with a 5 min outage, to a
> 30 min outage, to finally a 5 day outage! fortunately i was
> enjoying the december holidays and not trading, but that
> event sent me to qwest dsl.
> comcast sent 7 different technicians out to my sight:
> checking my indoor telephone line, my pc, the line from my
> outside wall to the telephone pole, as well as the line back
> to the comcast distribution center.
> comcast even sent out a cherry picker with 2 technicians! a
> cable technician told me of the persistent "intermittent
> outages" cable customers experience--of which mine was an
> example-- where the trunk works fine, but the outage occurs
> at the line to the home. there was no certain cause, could
> not be diagnosed with instrumentation, could not be
> permanently fixed and technicians were forced to just keep
> hand adjusting connections till service was restored. this
> is NOT the kind of service you need if you trade, because the
> worst technology trap is to be in a position with the market
> going against you big time and you can't put in your exit order!
>
> [my friend, an extreme gamer who plays world warcraft, has to
> use comcast to play, lives just south of seattle, and tells
> me his service goes out every friday night at 10:30 pm till
> midnite like clockwork, and comcast still can't restore the
> service despite numerous attempts to fix it!] reliability is
> the key, and for trading, dsl is the only real choice here.
> in the last 2 years, i have had no outages with qwest dsl,
> and no problems with customer service and technical support.
>
> p.s.: don't go earthlink dsl--they have terrible problems on
> the customer and technical service side. like dell did in
> mid-95, earthlink outsourced tech support to india and that
> great customer support earthlink was known for has now
> tanked. lesson: know your broadband operator before signing up...
>
> don't worry about the price, because
> $20/mo extra or whatever is well worth not having to worry
> about the risk of an ill-timed outage that could be
> catastrophic to your account.
>
>
>
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