[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

TS 3066



PureBytes Links

Trading Reference Links

I wrote to TS tech support supervisor, Robert Jones, regarding a bug in TS 3066,
but never received his response.
For those who experience the problem, here is a way around it:

For each window go to Format Window and under Scroll Bar check "On".
That will fix it.

Jan Philipp

----- Original Message ----- From: "JHP" <jan4123@xxxxxxxxxxxxx>
To: <rjones@xxxxxxxxxxxxxxxx>
Sent: Tuesday, January 31, 2006 10:01 AM
Subject: TS 3066


Hi Robert,

I haven't written to you for a few years, but there is a very annoying bug in 3066
and I'd like to know if anything is being done about it.

I reported the following to Carlos in escalation some time ago:

E.g. 2 windows, 150 & 75 tickbars, @EC.
If 150tb window is scrolled back some time and global pointer is placed in that window, the pointer will show up in 75tb window at its left hand edge. If you click
on that pointer in 75tb window, both windows will be scrolled back to the current time.

In order to avoid it, after placing poiter in 150tb window, one must click a few bars to the right which will move 75tb pointer to the right too, away from the left edge. If then 75tb pointer is clicked on, both windows will remain in place.

Please kindly let me know if that bug is being corrected.

Best regards,
Jan Philipp

P.S. It was nice to find out that you're still there. Things're changing fast at TS and
people I used to talk to and respect for their knowledge are not there any more.