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Hi, everyone
I am wondering if there is anyone on the list who can give some recommendations on setting up Own Data II, or even a phone number for TS Support (distinct from Tech Services) where we can get a walk-through.
We have been using the Own Data plug-in from TS to trade some non-traditional contracts. Recently, we found that Own Data had been rendered obsolete and would not be supported anymore. We dutifully downloaded Own Data II and have found that the manual is not user-friendly. Attempts to contact TS Support have been increasingly met with silence, which is very troubling considering that we have active positions on, right now, in contracts and cannot upload price data to TS to determine if our strategy has exited them. Own Data II seems to have some aspects which are quite different from Own Data, hence our finding the transition to be problematic. It is as if everyone suddenly decided to stop supporting Own Data, with no feeling as to the consequences for system traders who were trading some of the foreign contracts.
Has anyone encountered this difficulty? I am finding that TS seems to want to wash their hands of the product, like a trading system version of Pontius Pilate.
Warmest regards,
Seb
>
> From: Larry <lameyering@xxxxxxxxxxxxx>
> Date: 2005/09/13 Tue PM 11:07:43 EDT
> To: "omega-list@xxxxxxxxxx" <omega-list@xxxxxxxxxx>
> Subject: Re: how many symbols in one chart?
>
> Hi Jim,
>
> No definitive answer, however we have creative a trading system that used 31 one
> tick charts. Each chart had its own tie to Excel and then to a custom built
> broker interface to place the trades - did not hit any limit in TS2ki. That
> said, we were also running this on a XP pro P4 machine at 2.6 with lots of
> memory.
> The machine that you run your 50 charts on needs to be considered. The amount
> of work being done by the computer to display your charts and run your
> strategies on these charts could be more limiting then the chart limit, whatever
> it is, in TS2ki.
>
> Larry
>
>
> "Jim." wrote:
>
> > thanks!
> > i forgot to say i'm using ts2k.. ..so i think 50 will be what works in ts2k
> >
> > jim
> >
> > ----- Original Message -----
> > From: "Bob Fulks" <bfulks@xxxxxxxxxxxx>
> > To: "Jim." <jim_booner@xxxxxxx>; <omega-list@xxxxxxxxxx>
> > Sent: Tuesday, September 13, 2005 3:52 PM
> > Subject: Re: how many symbols in one chart?
> >
> > > At 08:16 AM 9/13/2005, Jim. wrote:
> > >
> > > >can someone tell me how many symbols i can insert in one chart window ? i
> > > >would need the close of 50 values. possible?
> > > >i couldnt't find anything about this in the help section.
> > >
> > > You can insert 50 data series last I heard. (maybe more now>)
> > >
> > > Bob Fulks
> > >
> > >
>
>
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