[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: TS 2000i not displaying daily data



PureBytes Links

Trading Reference Links

We have solved this problem I remember 3 years ago. We called this as "bug", if somebody calls that as "incorrect sessions" it is
his right. But the problem remains - user is not able to plot data.

Best regards,
Andrew Nazarov
RT Soft Ltd.
------------------------------------------------------------------------------
Looking for an answer? Have found a solution? Share it with all users!
RT Soft Support Forum: http://forum.traderssoft.com

----- Original Message ----- 
From: "Customer Support" <support@xxxxxxxxxxxxxxx>
To: "Lists" <lists@xxxxxxxxxxxxxxx>
Cc: <omega-list@xxxxxxxxxx>
Sent: Friday, February 25, 2005 12:41 PM
Subject: Re: TS 2000i not displaying daily data


> Sir,
>
> I'm sure the problem is not in XPO file, but only in incorrect Time Sessions
> on GS.
> The XPO format is one, if is not correct GlobalServer cannot read it :)
>
> Yours Sincerely,
> Robert Giordano
> HyperTrader Tech. Support
> Forum: http://forum.hypertrader.net
>
> ----- Original Message ----- 
> From: "Lists" <lists@xxxxxxxxxxxxxxx>
> To: <support@xxxxxxxxxxxxxx>
> Sent: Friday, February 25, 2005 10:24 AM
> Subject: Re: TS 2000i not displaying daily data
>
>
> > The problem is in the data which you imported as XPO file. Download demo
> > version of HistoryCentre
> > http://www.traderssoft.com/hist/hc/demo/xpo/, delete wrong HyperTools data
> > , convert your daily data to XPO using HC, and import to
> > GS.
> >
> > Best regards,
> > Andrew Nazarov
> > RT Soft Ltd.
> > ------------------------------------------------------------------------------
> > Looking for an answer? Have found a solution? Share it with all users!
> > RT Soft Support Forum: http://forum.traderssoft.com
> >
> > ----- Original Message ----- 
> > From: "Nick Ali" <nick.ali@xxxxxxxxxxxxx>
> > To: <omega-list@xxxxxxxxxx>
> > Sent: Friday, February 25, 2005 11:05 AM
> > Subject: TS 2000i not displaying daily data
> >
> >
> >> Hello,
> >>
> >> I hope someone can help I am tearing my hair out here.
> >>
> >> I recently had corruption in ES data so deleted it from global server and
> >> re
> >> created it (adding the symbol manually). I used Hypertrader's online
> >> downloader to get the history and imported the OMZ back into the
> >> database. I
> >> can edit the daily data in GS and its all there and looks as it should.
> >> When
> >> I fire up TS 2000i and create a new workspace and a new chart of daily ES
> >> #F
> >> it only displays a single bar from the day as it is painting with
> >> intraday
> >> data??
> >>
> >> A couple more bits of info:- if I use 'add from dictionary' and add ES H5
> >> manually I have the same problem. If I add the symbol manually and tell
> >> GS
> >> its an Index (rather than a future) everything displays OK.
> >>
> >> I had a search through the archives and found someone had a similar
> >> problem
> >> a few years ago but that it 'cleared up on its own'. I have created and
> >> re-created and fiddled for several days now and I don't think its going
> >> to
> >> clear up!
> >>
> >> I'd really welcome any suggestions.
> >>
> >> Thanks,
> >> Nick.
> >>
> >> P.S. I would just describe the symbol as an Index except there appears to
> >> be
> >> a bug in GS that does not allow you to enter the e-mini session times
> >> correctly on a symbol that is an Index. It thinks that the session is
> >> greater than 24 hours (when its not) for some reason.
> >>
> >
> >