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My suspicion is that this applies only if you are on an
annual payment plan. Perhaps you can talk to a supervisor
and cancel w/a penalty payment. Perhaps you can change to
a minimal delayed data feed and save most of your payment.
Hope this helps.
regards,
tbr
Caution: if you currently subscribe to a DTN data feed, be very
aware of your contract date.
Due to some construction upheaval, I haven't been able to find my
DTN contract. I foolishly assumed they had a reasonable
subscription term, like Quote.com and BMI before them: one year
contract reverting to a month-to-month renewal. Bad assumption.
After 2.5 years I decided I'd had enough of DTN and attempted to
cancel. They informed me that my subscription ran through
August, and they would continue charging me every month until
then. I protested, demanded to speak to a supervisor, said if
they were going to renew for a year they should have the basic
decency to notify the customer before the rewewal date (and he
sounded surprised that I *hadn't* gotten a notice), etc, but
their response was basically "too bad sucker, we've got your
gonads in a vise so we're going to take another $774 from you."
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