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Re: TS2000i error - locked cascading charts



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Bob,

Cool.  I was wondering the other day if anyone was still using NT4
with TS2ki.  Congratulations.

Never seen the cascading screens.  Kind of sounds like a NT problems
but I doubt it.

You either have a workspace that has gone corrupt or you are due for a
clean install of TS2ki.  Maybe you can get by with a simply overwrite
install but it isn't usually worth it unless you are in a hurry and it
is Friday so you probably aren't.

If you have a different workspace you can open or a backup copy of the
one that went crazy then try that just to see.

So if you want to mess with it a while then reboot and try a different
workspace.  When that doesn't work then try a reinstall right on top
of what you have now.  When that doesn't work then do a clean install
per my document TS2ki repairs.  ******One change to it*****.
RENAME YOUR Omega Research folder to OR2.  Be sure you have enough disk
space for two copies of that folder.  Then do the clean install and then
copy back to the new install the PDS and MyWork folder.  Also copy back
the Universe folder if you have made changes to it or do it if you don't
know.

If a clean install doesn't fix it then look at a new install of NT4.
OUCH.  Be sure you have a place to save your PDS and MyWork folders
such as a different drive or computer.  Be very careful if you have a
second drive NT doesn't install on it.  I'm a chicken so I just unplug
the second drive.

Let me know if you have any questions.

Jimmy

Friday, August 6, 2004, 2:33:28 PM, you wrote:

TA> TS2000i just became unstable and I seem to remember
TA> this was an old problem but haven't found any info or
TA> solutions.  

TA> TS opens fine but after a couple of operations the
TA> charts will lock and TS looks like it is re-openning
TA> inside itself like cascading charts.  The new lower
TA> chart when clicked on will cascade down again. The
TA> toolbars on the side of the screen also replicate.

TA> Error message is the general access violation c...005
TA> but I did get a dll in my error message: otp52a5.dll.

TA> Configuration:
TA> Using a Win NT4.0 machine with 640 meg RAM
TA> 3 monitors

TA> Set-up has been rock solid for years.  Latest software
TA> added to machine 2 weeks earlier.  Initial problem
TA> occurred while I was watching charts over lunch period
TA> and a TS32.exe error occured.  On reboot the cascading
TA> screen appeared.  Disk has been defragged, temp files
TA> cleared.  Trying to think what else to do.

TA> Has anyone heard of this problem and can suggest a
TA> cure?  Omega Research used to have a big help section
TA> is that still on the web somewhere?  Any other help
TA> sources?

TA> Thanks for your help!  Bob





-- 
Best regards,
 Jimmy                            mailto:jhsnowden@xxxxxxxxxxxxx