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eSignal Completly Down as Chuck Thompson sleeps



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Hello ,

you would think that eSignals regional access fees would be paying for
some minimunal wage worker to be on site making sure that they have
their foreign data feed up and working.  as chuck thompson is fast a
sleep warn in his bed no doubt - paying esignal customers that trade
foreign markets are sol -  yet another example of a vendor not using
their own product all the while not fixing bugs and ignoring the
request of it's customers while launching new gadgets that are even
more buggy and not fixing the core problems first.  - yes if it sounds
familiar it's the cruz brothers mo.  chuck bill will be proud.

http://www.markbrown.com/esignal/esig028.gif

yes thats you in the red chuck with 100% drop - did you forget to pay
your high cost regional access fees today?

===================================================
=== VisualRoute report  on 12-Nov-03 2:02:19 AM ===
===================================================

Report for CM*.esignal.Com [208.240.76.78]

Analysis: IP packets are being lost past network "209.232.138.0" at hop 12. There is insufficient cached information to determine the next network at hop 13. 
Connections to HTTP port 80 are being rejected. Node 209.232.138.146 at hop 12 in network "209.232.138.0" reports "The destination network is unreachable". 

------------------------------------------------------------------------------------------------------------------------------------------------------
| Hop | % Loss | IP Address      | Node Name                                  | Location               | Timezone | ms  | Graph      | Network       |
------------------------------------------------------------------------------------------------------------------------------------------------------
| 0   |        | 67.64.132.234   | adsl-67-64-132-234.dsl.rcsntx.swbell.net   | ?---                   |          |     |            | 67.64.132.0   |
| 1   |        | 67.64.132.238   | adsl-67-64-132-238.dsl.rcsntx.swbell.net   | ?---                   |          | 10  | x          | 67.64.132.0   |
| 2   |        | 151.164.162.66  | dist1-vlan120.rcsntx.swbell.net            | ?---                   |          | 8   | x          | 151.164.162.0 |
| 3   |        | 151.164.1.143   | bb2-g8-0.rcsntx.swbell.net                 | ?---                   |          | 10  | x          | 151.164.1.0   |
| 4   |        | 151.164.240.233 | bb1-p14-0.rcsntx.sbcglobal.net             |                        |          | 10  | x          | 151.164.240.0 |
| 5   |        | 151.164.240.70  | core1-6-1.crdltx.sbcglobal.net             |                        |          | 64  | --x-----   | 151.164.240.0 |
| 6   |        | 151.164.240.126 | core2-p3-0.crdnco.sbcglobal.net            |                        |          | 36  | -x         | 151.164.240.0 |
| 7   |        | 151.164.243.241 | core2-p11-0.crskut.sbcglobal.net           |                        |          | 46  |  x         | 151.164.243.0 |
| 8   |        | 151.164.243.253 | core1-p1-0.crskut.sbcglobal.net            |                        |          | 46  |  x         | 151.164.243.0 |
| 9   |        | 151.164.243.238 | core1-p3-0.crsfca.sbcglobal.net            |                        |          | 120 |  --x------ | 151.164.243.0 |
| 10  |        | 151.164.243.122 | bb1-p12-3.snfc21.sbcglobal.net             |                        |          | 51  |  x         | 151.164.243.0 |
| 11  |        | 209.232.130.70  | ded2-g8-0.snfc21.pbi.net                   | San Francisco, CA, USA |   -8.0   | 51  |  x         | 209.232.130.0 |
| 12  | 100    | 209.232.138.146 | vip-Data-Broadcasting.cust-rtr.pacbell.net | -                      |          | 110 |   -x-      | 209.232.138.0 |
| ... |        |                 |                                            |                        |          |     |            |               |
| ?   |        | 208.240.76.78   | CM*.esignal.Com                            |                        |          |     |            | 208.240.76.0  |
------------------------------------------------------------------------------------------------------------------------------------------------------
VisualRoute Report for CM*.esignal.Com produced at 2:02 AM on November 12, 2003.
CM*.esignal.Com is not accepting ICMP packets. Roundtrip time to 209.232.138.146 average = 110ms min = 61ms max = 150ms


-- 
Thank You,
Mark Brown
www.markbrown.com