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Re: TradeStation 6 and 7 USELESS for Automated Trading



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> Subject: Re: TradeStation 6 and 7 USELESS for Automated Trading - Some important announcement for automated trading
> Date: Fri, 10 Jan 2003 07:27:01 -0800 (PST)
> From: alex@xxxxxxxxxxxxxx (Alex Matulich)
> To: omega-list@xxxxxxxxxx
>
> Perhaps Dennis can clarify something in his statement below that seems
> nonsensical to me.  I'll summarize the facts as I see them:
>
> 1.  Tradestation is aware of a problem with trade automation
> creating inconsistencies between the real account and Tradestation's
> internal numbers, causing fatal failures of a trading strategy.
>
> 2.  Tradestation has set about fixing it.  And it turns out to be an
> easy and transparent fix for users; just a DLL.
>
> 3.  Tradestation has already invested the effort in completing this
> fix, and has finished 90% of it!
>
> 4.  Now they're wondering if it's worth finishing the remaining 10%.
> And they're considering charging a fee for what's essentially a bug
> fix.
>
> Please explain the logic for the statements in #4 above.
>
> Why get so far in fixing a bug and then put it on hold, when so
> little additional effort is needed to complete "the last mile"?
> And why is Tradestation thinking that a bug fix constitutes a
> new product development?  Isn't the goodwill of past and present
> customers important at all?

Omega/Tradestation has never based its business on the goodwill
of its customers - except the potential ones.


>
> Since the internet and online trading became popular in the mid
> 1990s, automated trading is such a logical application for the
> software, one can hardly call it a new feature -- especially when
> the problem also exists in TS6, which Tradestation *advertises*
> as being able to do automated trading.  Therefore it's a bug fix.
>
> However, I might be willing to pony up some $ (one time) for the
> assurance that my TS2000i will work with 3rd party brokers.
>
> -Alex
>

Shhhh !


donc