[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Help - C Tree / PDS error



PureBytes Links

Trading Reference Links

When try to update my data using history bank I received the following error
msg: <D:\ordev\server\pds\PriceDataStorage.cpp:1372>PDS Error-PDS
Encountered a C Tree Error.(2)

I did a search of Omega's site and didn't find anything relevant and I
searched the Omega list archives and found the following, but it seems to be
far from definitive about this being the fix to the problem. Anyone know how
to resolves this issue.
Thanks
Randy

Found on Omega list archives:
---------------------------------------------------

The error message encountered is related to corrupt data files in the
GlobalServer. You should first export your data to an xpo file in case the
problem gets worse. After exporting your data from the GlobalServer, you
should delete the *.idx files from the C:\Program Files\Omega
Research\Server\PDS directory. After deleting these index files, open the
GlobalServer for them to be rebuilt. Determine if the problem has been
resolved by using the program. If it has not, you will need to rename the
close the GlobalServer, rename the pds folder and import the data from the
xpo file created earlier.

[RR comment:
I think he means close the GlobalServer, rename the pds folder, and import
the data from the xpo file created earlier.]

I would also recommend upgrading to Service Pack 4c once the problem is
resolved if you have not already done so. The patch can be downloaded from
the Product Updates section of the Omega Research web-site. Please let us
know if you have any further questions.

Regards,
Kevin Fortner
Support Services Department
Omega Research, Inc.