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Stop dreaming, Rob, you're talking about Omega here, give up...
>>Stop laughing!
>>
>>Now seriously, here's what I think (for starters) they should change in
>>their build / install / update / status processes. I'm stinging from the
>>last upgrade experience...
>>
>>1) Include the ability for users to roll forward and roll back
>>installations.
>>
>>I've managed many hardware and software projects and NEVER, EVER, EVER, did
>>I leave myself or my customer without some sort of backout plan defined that
>>could be followed "just in case" there is a problem and we had a "no go"
>>situation. My trading is my business, so this stuff HAS to work. If it
>>doesn't, I expect to be able to roll back to the last version. I knew at
>>some point they would have us upgrade and we would have severe problems
>>that would cost ALL of us money. Yes, we could all have 2 systems and keep
>>everything synched, but why? I'm just not that bored.
>>
>>2) Better out-of-band communications. If you can't sign on to TS6, you
>>won't see the messages they send via the APP...
>>
>>Take Interactive Brokers for example... You can use the "Bulletin" button
>>in the APP to find out what's happening, or it blinks if they have an update
>>for you. But ***ALSO*** they have status one click off of their home page
>>***AND*** they give you recorded status of problems while they route your
>>phone calls. They know they have to let their customers know what's going
>>on. Communicate, communicate, communicate. give us some out-of-band (not
>>in the app) options.
>>
>>Regards,
>>Rob Hartman
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