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I had severe problems with the Elite-PC I got on Ubid. The RAID card was
DOA and the BIOS was misconfigured. I immediately emailed Ubid (they don't
do telephone customer service over the phone) and was told to contact Elite
a week later (they had to bounce my email up three levels of customer
service to tell me that??) I went round and round with Ubid and then
Elite-PC (who had only slightly more responsive customer service). I sent
the computer to Elite-PC (at my own expense) and received it back and then
was unable to install Windows on it because of hard drive problems. I was
ready to drop kick it out the window.
I called Ubid finally to get my money back. After putting up some
resistance because it was now outside of the 30 day return window, they
ultimately paid the return postage and gave me a full refund. I bought a
Gateway Athlon machine and have been happy ever since.
My new policy is to only buy things on Ubid where the company has such a
good reputation and warranty that I won't have to deal with UBid's slow,
difficult customer service. I've been happy with the IBM Thinkpad and pair
of Philips LCD monitors I got on UBid.
Aaron Schindler
Schindler Trading
----- Original Message -----
From: "sstyers" <sstyers@xxxxxxxxxxxxx>
To: <omega-list@xxxxxxxxxx>
Sent: Saturday, March 02, 2002 12:57 PM
Subject: Re: Alternatives to name brands
>
> Looking to replace my Win95 233 machine and, even though I'm a dyed in the
wool
> HP fan, their proprietary machines have given me incentive to look
elsewhere for
> open hardware. Has anyone had any experience with Elite, AM-Comps, Legend
et al
> or know where I can obtain critiqes/reviews of these machines? Some of the
deals
> on Ubid.com look good.
>
> Don't get me wrong. I still like HP's, having a 500 & a 900 Pavilion. But
I made
> the mistake of upgrading the 500, running TS4, from W98 to W2k, against
HP's
> recommendation. Some things still don't work right to the point where I've
> actually considered doing what one guy on the HP Community Forum did. That
is,
> get all the "HP" out of the machine that is possible, including the Mobo,
HD,
> Modem, CD-RW etc. Doesn't seem cost effective to me but it worked for him.
>
> TIA
>
> Sherrill Styers
>
>
>
>
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