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Paul,
My notes say phone number is 800-328-5242. Tried the number and it still
works, punch option 4.
You may be able to get a temp password automatically through the IVR phone
system if you have your customer number.
Permanent passwords can only come from a live rep I believe. You shouldn't
have a big problem with all this.
Mike Begley
> -----Original Message-----
> From: Paul Cote [mailto:pfcote@xxxxxxxxxxxxx]
> Sent: Monday, February 18, 2002 4:00 PM
> To: omega-list@xxxxxxxxxx
> Subject: Need advise on TS password
>
>
> Hi,
> I own, paid for, from Omega Research, TS2000i.
> I had a failure on my hard disk which resulted in the
> drive getting reformatted.
> It has been a couple of years since I installed the software,
> I must have bought it as soon as it came out. A couple
> of problems which I would love advice on how to best
> handle. 1) I don't have my good forever password written
> down anywhere I can locate. 2) I cant uninstall it from
> the reformatted computer if Omega were to require that.
> 3) How do you contact Omega these days? (People who
> would know the password for 2000i)
>
> I am in Omega's database as a legitimate customer of
> several versions of TS. How do I best approach the
> request for my password without hitting a brick wall with
> the folks at TS6.
>
> Thanks in advance for any comments.
> Paul
>
>
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