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Run ping plotter on the connection and when it fails you Should be able to
see where and have
documentation to back up what your saying.
Jerry
> -----Original Message-----
> From: John Mc Kenzie [mailto:intruderjohn@xxxxxxx]
> Sent: Saturday, February 02, 2002 5:01 PM
> To: omega-list@xxxxxxxxxx
> Cc: Michael Ferguson
> Subject: PC Direct for Outbacks
>
>
> Have a Trader who is giving it a Go from the Outbacks
> on the edge of the Artic Tundra. If anyone can help him,
> he'd be most grateful with a direct reply. His situation and/
> or problem is as follows: * * * * *
> I have a problem that I need help with: I get my internet via
> direcpc dial
> return satellite. If you know what that is AND you use Timberhill Work
> Station to trade OR the connection you trade exhibits the
> following symptom,
> please respond.
>
> TWS loses it's secure connection periodically, like every 5
> minutes or so.
> The screen goes purple, IB performs the password login and
> resecures the
> connection, and the connection is back to normal.
>
> Naturally the 3 parties involved all deny they could possibly
> be the source
> of the problem, and suggest someone else is to blame. I am
> less interested
> in ascribing blame than I am interested in finding a fix so I
> can inform the
> proper technician.
>
> This behavior does not happen with a straight dial up
> connection, but that
> does not absolve the isp because of the way the connection works.
>
> If anyone is having a similar experience I would appreciate
> your thinking
> about this.
>
> Or if someone is a TCP/IP and HTTPS expert and can help
> troubleshoot this,
> please do so by e-mailing me direct. Thanks,
>
> Michael Ferguson
>
> WL7BDN@xxxxxxxxxxxxx
>
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