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Don
To answer your question, No I did not call them and the reason is threefold
1) Common sense, If I called them about every bug in this program I would be
on the phone all day. You learn to be selective about what you call omega
about. You don't wait on the phone for a problem they can't solve.
2) This is obviously a software "BUG". this is not a setup issue this is a
bug.
3) This bug cost me MONEY. Maybe you don't want to know about bugs that can
be costly but
I think others here do.
End of thread.
> -----Original Message-----
> From: Don Roos [mailto:rosewood@xxxxxxxxxxxxx]
> Sent: Wednesday, January 30, 2002 12:11 PM
> To: drwar@xxxxxxxxxxxx; 'Omega-List (E-mail)'
> Subject: Re: Problem In TS6
>
>
> Jerry:
>
> Did you call Omega tech sup to ask about the problem before
> assuming the
> issue with the trendlines was a problem of "serious bugs" and
> "Omega can't
> even get those right". If you did phone them and they could
> not solve it,
> then I apologize about my calling you on this. If you did
> not call them,
> then I rest my case. Issues of trading frustration are so
> commonly blamed
> upon the software, when it is we *ourselves* that need to take the
> responsibility to prevent making the same mistake in the future.
>
> Best wishes,
>
> Don
>
> ----- Original Message -----
> From: "JerryWar" <drwar@xxxxxxxxxxxx>
> To: "'Don Roos'" <rosewood@xxxxxxxxxxxxx>; "'Omega-List (E-mail)'"
> <Omega-List@xxxxxxxxxx>
> Sent: Wednesday, January 30, 2002 10:45 AM
> Subject: RE: Problem In TS6
>
>
> Because OMEGA does not publish a bug report. And I thought
> people here might
> not
> want to make the same mistake I did by mistakingly selling a
> trend line
> break
> which did not occurr. I don't know how anyone can sit in the dark not
> wanting to
> know about bugs that can cost them money. Omega doesn't care,
> Why is it you
> have
> a problem with people being notified of serious bugs?
>
> P.S. I had an alert set on that trendline that broke.
>
> Jerry
>
> > -----Original Message-----
> > From: Don Roos [mailto:rosewood@xxxxxxxxxxxxx]
> > Sent: Wednesday, January 30, 2002 11:26 AM
> > To: drwar@xxxxxxxxxxxx; Omega-List (E-mail)
> > Subject: Re: Problem In TS6
> >
> >
> > Jerry:
> >
> > I love TS6. Don't criticise the one I love. (:>{}.
> >
> > Tech sup is very fast for TS6 questions. Why not give them a
> > call before
> > writing another complaint for a thousand readers to have to read.
> >
> > Good trading,
> >
> > Don
> >
> > ----- Original Message -----
> > From: "JerryWar" <drwar@xxxxxxxxxxxx>
> > To: "Omega-List (E-mail)" <Omega-List@xxxxxxxxxx>
> > Sent: Wednesday, January 30, 2002 10:00 AM
> > Subject: Problem In TS6
> >
> >
> > I don't know how many here use simple trendlines in TS6 but
> > it seems Omega
> > can't even get those right. I have notice them moving
> > all by them selves off the points they were placed on as the
> > chart scroll
> > with new data.
> >
> >
>
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