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RE: error in TradeStation Securities fee structure



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Are you people really suprised? Do you think they all of a sudden were hit
by a stroke of competence. Until it effects their bottom line you can assume
its a low priority item.



> -----Original Message-----
> From: Barry Silberman [mailto:barry@xxxxxxxxxxxxxxxxxxxxx]
> Sent: Thursday, October 04, 2001 3:14 PM
> To: omega-list@xxxxxxxxxx
> Subject: error in TradeStation Securities fee structure
>
>
>
> I started trading the QQQ intraday with TradeStation
> securities.  I was
>  told  by them it was better to route the trades via Dot1,
> which would cost
> .005
>  per share in addition to the regular commissions.
>
>  Yesterday I was charged .01 per share rather than the .005
> per share.   I
>  called their customer service and was told there was an
> error in their
>  programming and I would be credited for the excess charge,
> and to keep
>  track of the overcharges.
>
>  The problem was not resolved on a trade this morning, where
> I again was
>  charged .01 per share versus .005.
>
>  Therefore, I suggest that those trading with TradeStation Securities
>  review their brokerage charges.
>
>  Barry
>
>