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Another possible solution would be to invest in NTFSDOS Pro. It's a
program on a floppy that allows one to boot from and you have
read/write access to all NTFS partitions.
The problem Wayne described is due to a corrupt file in that directory
that needs to be renamed (usually the software.sav file).
I have no affiliation with the company that produces NTFSDOS Pro but I
act as a systems administrator during the day and this program has
saved me many hours of work.
I'm rather surprised MS support could not get him booted since the
problem is described right in their Knowledge Base! No, on second
thought, I'm not surprised!
Brian Elkins
>
>
> Recently my dual booting W2K would not boot to the main OS holding
TS2K
> due to a corruption in C:\windows\system32\config\software. I used
the
> Recovery Console (RC) to try to replace this file, which I
eventually
> did. The RC can be loaded from the CD or 4 floppies. The password
for
> the computer is needed to start the RC.
>
> At first I struggling with the RC off and on for a week, then I
called
> MS support. The cost of one incident on W2K by phone is $245. So I
> bought a second upgrade CD for W2K for $189 which gives 2
incidents.
> MS support could not get me booted so I wanted to move my crucial TS
> files (MyWorks, etc.) out of volume C: onto volume D: where the
working,
> second OS can see them. This can be done with the RC even on a
> non-booting system. But I found that I did not have the option
enabled
> that allowed this. By default setup does not enable this option. I
> SUGGEST THAT ANYONE RUNNING W2K ENABLE THIS OPTION UNLESS YOU NEED
THE
> SECURITY THAT DISABLED AFFORDS. Namely, that files can only be
copied IN
> and not OUT from the HD. (With this option disabled files in C: can
be
> renamed and copied using RC. Make sure the file
> C:\windows\repair\regback is upto date).
>
> Go to control panel - administrative tools - local security policy -
> security options - Recovery Console:Allow floppy copy and access to
all
> drives and folders. Right click, click on Security…enable.
>
> The window needs to be closed for the change to take effect. You
might
> also want to enable the RC automatic administrative login but then
> anyone with the 4 floppies can access your files. Each time you are
in
> the RC the SET command must be used to AllowAllPaths (see the help
> file). Set - AllowRemoveableMedia did not work for my Zip drive only
the
> floppy (not much help at 1.44MB). Does anyone know how to get Set -
> AllowRemoveableMedia to include a Zip? What drivers are needed?
>
> Also uncheck "Automatically reboot" or you may not be able to see
the
> error message if the computer will not boot as when the problem code
> (file) is hit the computer reboots so fast that the message can not
be
> seen.
>
> Go to control panel - system - advanced - startup and recovery.
>
> I kept playing with the RC and finally got booted which enabled me
to
> recover crucial TS files. But my data partition was hosed (unknown
> cause??) so I decided to format the HD and start over, a long
process
> for 22 apps!.
>
> The moral of this story is BACKUP, BACKUP, BACKUP.
>
> wayne
>
>
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