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Randall,
If you feel you get good service from pmb you should express it. All I
can say is every time I have a problem I call and they verify it. Were
you trading about 1 1/2 mos ago when there system was down for 3
STRAIGHT DAYS? thur, fri, and mon. Are you using the direct entry
(Timberhill interface) or general?
Keith
Randall Kurzon wrote:
>
> I wasn't here until 10:30 eastern time this morning but there has been no
> outage since then. I called a friend of mine in Colorado who also uses PMB
> and he said he has experienced no outage all day. Between the two of us we
> trade 3 accounts at PMB and total number of trades per day is usually 12-15
> trades. Outages that cannot be traced to an ISP problem have been rare for
> us. I will concede that there were numerous problems last fall but we have
> had very, very few problems this year. I am in no way connected with PMB and
> have nothing to gain by sticking up for them. I'm just an extremely
> satisfied client who feels that different opinions should be expressed.
>
> Randall
>
> ----- Original Message -----
> From: "Keith" <Keanjo@xxxxxxxx>
> To: "Randall Kurzon" <rkurzon@xxxxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> Sent: Monday, August 21, 2000 15:32
> Subject: Re: PMB and Timberhill is terrible !!
>
> > I use to have that problem too. Now IT IS THERE PROBLEM. I have 2
> > different inet connects both loggged on to my account. Also, I call to
> > get a remedy which they can't do anything for because their system is
> > down. So all of this acknowledged on their part. You didn't notice
> > their system was down for an hour this morning?
> >
> > Keith
> >
> > Randall Kurzon wrote:
> > >
> > > I'm afraid my experience is quite the opposite. I have found that a lot
> > > revolves around the quality of my internet connection and, over the last
> > > year and a half, have managed to eliminate most outages. It seems that
> > > outages or delays in service that I attributed to PMB in the past were
> > > actually caused by problems with my connection. Could be you have some
> of
> > > the same problems, no?
> > >
> > > Randall
> > > ----- Original Message -----
> > > From: "Keith" <Keanjo@xxxxxxxx>
> > > To: <drwar@xxxxxxxxxxxx>; <omega-list@xxxxxxxxxx>
> > > Sent: Monday, August 21, 2000 14:54
> > > Subject: Re: PMB and Timberhill is terrible !!
> > >
> > > > They have constant connection problems. As I write this a cancelled
> > > > order that was placed 55 minutes ago which was pending just got
> > > > confirmed cancelled. No one on the phone can do anything for you
> except
> > > > tell you there is a connection problem. On average 3 days a month you
> > > > can't trade @ all due to no connection. Probably another 5 days have
> > > > intermittent problems like today. They just developed a new interface
> > > > which is very buggy and slow. They don't tell you when there is any
> > > > problem with there connection, software, etc. You find this out after
> > > > you have placed a trade. Which is why I place way out of the money
> > > > trades like today to see if everything is working properly. I have
> been
> > > > in trades many times when something goes wrong on their end and they
> > > > can't tell me ANYTHING about the status of my order. When it works it
> > > > works well, but it's not dependable for crap.
> > > >
> > > > Keith
> > > >
> > > >
> > > >
> > > > JeRRyWar wrote:
> > > > >
> > > > > Keith
> > > > > I am about to sign up with Timberhill thru IB. Is this the same
> > > software?
> > > > > (Traderware).
> > > > > I have only heard good things so far. What problems are you having.
> > > > >
> > > > > Jerry W.
> > > > >
> > > > > -----Original Message-----
> > > > > From: Keith [mailto:Keanjo@xxxxxxxx]
> > > > > Sent: Monday, August 21, 2000 2:11 PM
> > > > > To: omega-list@xxxxxxxxxx
> > > > > Subject: PMB and Timberhill is terrible !!
> > > > >
> > > > > I have had enough PMB. Any suggestions for an online firm for
> trading
> > > > > the s&P?
> > > > >
> > > > > Keith
> > > >
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