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Hello Barry,
I personally know that Steve spent hours with you over the phone
(overseas) to try and resolve your problems. Which were totally
Universal Server related, concerning a weird converted non supported
data feed. There are some things we just can not support - we
tried to help you way beyond the call of duty. Also I belive we
helped you even though you were NOT a paying customer. If the data
feed you are using becomes available for the Universal Server then I
would welcome you to try it again. But your complaints of not
responding are JUST NOT TRUE.
BTW I do not personally take support calls or sales calls, so if that
was was what you were after sorry. While TW is not a perfect product
it certainly isn't because we aren't trying and listening to clients
suggestions. Mark
Thursday, April 20, 2000, 3:29:03 PM, you wrote:
BB> Mark it is totally amazing. You did not once respond to the problems I sent
BB> to you about the TW product.
BB> Now it free- well I wish all your users the best of luck.
BB> You get what you pay for.
--
Best regards,
Mark Brown mailto:markbrown@xxxxxxxxxxxxx
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