last week's CSI misunderstanding

["Chris Cheatham" <nchrisc@xxxxxxxxxxxxx>]

I wanted to take a moment to close the loop on the CSI pricing question I
mentioned on the list last week, and all the aftermath. This morning I
received a very kind and thoughtful email from Bob Pelletier at CSI
explaining the circumstances leading to a rough draft of a letter being sent
to a handful of subscribers by accident. Bob also assured me that no price
changes were in the works for CSI retail customers, as this draft we
received had indicated.  Call it retrograde Mercury or whatever, some simple
miscommunications made a mountain out of a molehill last week.  I really
appreciated Bob's considerate and responsible follow-up on the matter, and I
wanted the group to know this side of the story.

Regards,
Chris Cheatham