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Re: r-0201mj/More Problems With TS2000 SP4C


  • To: TechSupp <omega-list@xxxxxxxxxx>
  • Subject: Re: r-0201mj/More Problems With TS2000 SP4C
  • From: John Corrion <corrion@xxxxxxxx>
  • Date: Tue, 1 Feb 2000 18:15:39 -0800
  • In-reply-to: <580509FDF7ABD311AC8E0008C7453BCFA5D407@xxxxxxxxx>

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Mark, "TS32 has caused a general protection fault".  How about some answers, all I have got in three messages is more questions and no help. Thanks, John TechSupp wrote: Greetings John, What specific GPFs are you getting?  When are you getting these GPFs?  If you have a chart without the system on it does the window that pops up asking you for a value show up?  Who is your data vendor? If you have any further questions please feel free to contact us. Thank you for your continued support. Mark J. Support Services Department Omega Research, Inc.   From: John Corrion < corrion@xxxxxxxx > To: TechSupp < TechSupp@xxxxxxxxxxxxxxxxx > Sent: Monday, January 31, 2000 7:44 PM Subject: Re: 0131mj/More Problems With TS2000 SP4C > Hi Mark, > > I forgot your question.   I have Win98 with 400 P2 and 128 meg of ram.  I > have about 10 gigs of hard disk free.  TS2000 was only major app running. > > > Still can't load any new chart.  I have attached another picture. > > > Three more GPF's for TS32 tonight before I gave up.  My system worked > tonight without modification. > > > Thanks, > > > John > > From: John Corrion < corrion@xxxxxxxx   < mailto:corrion@xxxxxxxx > < mailto:corrion@xxxxxxxx > > > > To: Omega Research < TechSupp@xxxxxxxxxxxxxxxxx > < mailto:TechSupp@xxxxxxxxxxxxxxxxx   < mailto:TechSupp@xxxxxxxxxxxxxxxxx > > > > Sent: Sunday, January 30, 2000 7:51 PM > Subject: More Problems With TS2000 SP4C > > > > Hi Guys, > > > > I had problems with the first downloaded SP4 that caused me to go back to > > SP3.  Now with SP4C out there, I decided to try it again.  More problems. > > > > > > TS32 GPF's every time I shut it down.  Five times out of 5 since Friday. > > > > > > I have tried to recreate a chart of the S&P daily blown away in the > upgrade > > from SP3 to SP4 but can't complete the operation.  After setting up the > > chart I get a dialogue box asking me to enter a number between 1 and 4095. > > > Last night I could enter a number inside the sample chart but only 3 > digits > > before it reverted to "1993".  Same problem tonight except the number > don't > > show up in the sample chart.  See the attached picture. > > > > > > Tonight I modified a system and it quickly saves and verifies.  Then I get > > > the message box that the system is being monitored by TS and it never > > updates the chart.  I rebooted with no success in correcting the problem. > > > > > > Thanks, > > > > > > John > > > > > > > > >