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HOW TRUE!
I REMEMBER WHEN METASTOCK WAS TOP DOG AND HOW THEY TREATED THEIR
CUSTOMERS. SUPER CHARTS CAME ON THE SEEN AND IT WASN'T LONG BEFORE EQUIS
WAS LOOKING FOR CUSTOMERS.
JERRY R
Gary Fritz wrote:
> Omega Man wrote:
> > When will you realize that no one (including Omega) owes you ANYTHING?
> > When will you realize that your message to Omega achieves NOTHING?
>
> I agree 100% with the second sentiment, and partially with the first.
>
> But more importantly, Phillippe and others should recognize that NOT
> ALL SOFTWARE VENDORS feel this way. Some of them actually believe it
> is to their benefit to produce a quality product, fix problems that
> arise, and treat their customers with respect.
>
> Omega's firm belief in Omega Man's "tough shit, you bought it, now go
> away" attitude is, I believe, what will ruin them. They lead the
> market now because they've had the best product. They also drive
> away their customers in droves. Other competitors will come who can
> deliver a good product, and who will treat their customers such that
> the customers *want* to do business with them. And when that
> happens, Omega will go the way of the vendors it replaced.
>
> Gary
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