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Hi Dan,
Thank you for your response. I do have the latest video drivers
but just in case I downloaded the newest drivers for 3D and color matching
that cover my Creative Riva TNT card as well as the newer TNT2 cards.
No improvement.
The ability to thicken paint bars still works in my copy of TS4 but
not TS2000. I really think that this is something that Omega needs
to correct at its end.
I have also addressed this to the Omega list to see if if this is my
hardware problem or a more general concern with the software.
Is anyone else having problems with increasing the thickness of a paintbar?
Are other people loosing vertical auto scaling when they have bars to
the right greater than 0? You end up with a chart that goes below
0 on the Nasdaq Composite, compressing data to displayed.
Thanks,
John
TechSupp wrote:
Dear Mr. Corrion:
Try replacing the current drivers on your video card with new ones.
The
problem is definitely a visual one. Let me know what happens
then.
If you need further assistance please feel free to contact me.
Thank you for your continued support.
Regards,
Dan Silva
Customer Support Technician
Omega Research, Inc.
Subject: Re: r-0902ds/ Paint Bars
Hi Dan,
Still no success down to 1028x764 and 256 colors.
Eliminating blank bars to the right fixed the vertical scaling problem
but
still a more robust software fix is needed.
Thanks,
John
TechSupp wrote:
Dear Mr. Corrion:
Try running at a lower resolution and bit colour - and boost the hardware
acceleration again. Let me know what happens.
Thank you for your continued support.
Regards,
Dan Silva
Customer Support Technician
Omega Research, Inc.
Sent: Wednesday,
September 01, 1999 10:55 PM
To:
TechSupp
Subject:
Re: 0830ds / Paint Bars
Hi Dan,
Thanks for your response.
I backed off Hardware Acceleration
as requested and got no
improvement. Full backoff of Hardware Acceleration produced very
poor video
window move performance.
I have a Creative Labs Riva
TNT card with 16 meg video ram running
32 bit color at 1280x 1024 resolution on a 400 mhz Pentium III system.
This
card is very quick and capable of all other tasks.
What I have noticed is bar
spacing has more effect than it should on
paint bar width. If I increase bar spacing the paint bars get
wider( and
other indicators also increase in thickness?). Nice, but not
how I want to
achieve wider paint bars.
Also, some price charts
don't vertically scale correctly without
apparent reason. A price chart of the Nasdaq as example will
go all the way
down to below zero when set to screen and the price is in the ~2400
range.
This makes price detail difficult to see.
I think that I have the
latest software build.
Thanks for your assistance,
John
TechSupp wrote:
> Dear Mr. Corrion:
>
> This seems to be a video issue. Right-click on the My
Computer icon on your
> Desktop, and choose Properties from the resulting menu.
Go to the
> Performance tab, and then click on the Graphics button.
Reduce the Hardware
> Acceleration one notch, click OK, and reboot your computer
when prompted.
> Create chart, and insert the Paint Bar. See it in
different styles and
> thickness. Monitor what happens. If the same problem
occurs, then reduce
> the Hardware Acceleration one more notch, and continue
this procedure until
> the settings begin to be shown on your charts. If the
same problems occur
> after trying every option in the Hardware Acceleration,
then make sure you
> have the correct drivers for your particular video card,
and load the latest
> versions if applicable.
>
> Thank you for your continued support.
>
> Regards,
>
> Dan Silva
> Customer Support Technician
> Omega Research, Inc.
>
> Sent: Saturday, August 28, 1999 9:54 PM
> To: Omega Research
> Subject: Paint Bars
>
> Hi Guys,
>
> Why can't I make paint bars thicker in TS2000? I change
the weight in the
> format window but nothing changes.
>
> Thanks,
>
> John
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