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<g>. Another true story. When Merrill Lynch first came out with Merrill Lynch On
Line - technical support got numerous calls from customers saying it didn't work.
The tech support people finally tracked down the source of a lot of the problems.
As a result - when you called technical support with a question - the first
question you were asked was "do you have a modem" (seems like a lot of the people
who couldn't log on had answered "what's a modem?"). Robyn
P.S. You may think this is made up - but it isn't. On more than one occasion -
when I was teaching friends how to get on line - I discovered that they had never
connected their internal modems to their telephone outlets.
Alexander Levitin wrote:
> This is a true story from the WordPerfect helpline...
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