0405dh/Technical Support Email Form

[Langben@xxxxxxx]

Subj:	  0405dh/Technical Support Email Form
Date:	4/5/99 3:42:31 PM Eastern Daylight Time
From:	TechSupp@xxxxxxxxxxxxxxxxx (TechSupp)
To:	langben@xxxxxxx ('langben@xxxxxxx')




Mr. Benjamin Langford,

Do you not need to upgrade your Winbeep version if you use it before with
TradeStation V 4.0. Here I am including some information on how to set up
your Winbeep with 2000i.

In order to use the Instant Pager Alert feature, you need to purchase and
install the optional third-party pager software, WinBEEP(tm). You'll need to
have a Hayes-compatible modem installed on your computer as well as an
alphanumeric pager with active service; you cannot use a numeric pager with
the Instant Pager Alert feature.
WinBEEP is developed by Integra Technology International, Inc. You may
purchase WinBEEP at a significant discount directly from Omega Research, or
at the retail price from your local computer store. To purchase the WinBEEP
software, please contact the Omega Research Sales department or visit our
web site, www.omegaresearch.com <http://www.omegaresearch.com> . 

To install WinBEEP:

Please refer to WinBEEP documentation.

To configure WinBEEP: 

After you install WinBEEP, you must access WinBEEP's Services Editor to
enter the telephone number for your pager service. Make sure you enter the
telephone number for alphanumeric pages. You cannot use a numeric pager, or
the numeric number for your alphanumeric pager. Instructions for using the
Services Editor are provided in WinBEEP's documentation.

After you have created a Services record, you must access WinBEEP's
Subscriber Editor and enter your subscriber name and PIN number, a special
user number required by your pager company. You can enter whatever
subscriber name you want, but make sure you enter the PIN number you
received from your pager company. Later, when you configure your Omega
Research product for the Instant Pager Alert feature, you will enter your
subscriber name in your Omega Research product. Instructions for accessing
the Subscriber Editor are provided in WinBEEP's documentation.

You can also access WinBEEP's Group Editor and define a group composed of
subscriber names. Later, when you are asked for your subscriber name, you
can enter the group name instead and pages will be sent to all the
subscribers in the group. Instructions for accessing the Group Editor are
provided in WinBEEP's documentation.

To test your pager in WinBEEP: 

Before you use your pager with WinBEEP, you must perform a pager test from
within WinBEEP. If the test page does not work, contact Integra Technology
International's Technical Support Department at (520) 529-9699. Do not
contact Omega Research Technical Support for assistance with the WinBEEP
software. 

Performing a test from within WinBEEP will allow you to make sure that
WinBEEP is configured correctly before you try to use it with your Omega
Research product. Should you experience problems with the Instant Pager
Alert feature while using your product, the first question your Omega
Research Customer Service representative will ask you is if you performed
the pager test within WinBEEP. Refer to WinBEEP's documentation for
instructions on sending a test message to your pager.

Once you successfully complete your pager test in WinBEEP, you can set up
the Omega Research messaging options. 

Thank you for your continued support.

Ernest Seminaro
Omega Research, Inc.
Technical Support