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-----Original Message-----
From: Techonline <Techonline@xxxxxxx>
To: 'Earl Adamy' <eadamy@xxxxxxxxxx>
Cc: SigTS <SigTS@xxxxxxx>; EUROCS <EUROCS@xxxxxxx>
Date: Wednesday, February 10, 1999 8:41 AM
Subject: missed ticks
>Dear Client,
>
> The problem yesterday with the missed ticks was a back bone failure
>at UUNET, a major backbone connectivity provider in the world. Today, there
>is an ongoing issue with UUNET that we are investigating. The missed ticks
>today might be from our end. Our engineers are aware of the problem and
>working to resolve it.
>
> In the future, when attempting to contact us, please use our
>online email support form located on our customer connection. This will
help
>us to better support you, our clients, in a more timely fashion. In the
near
>future, only emails received via these forms shall be responded to, all
>other emails shall be asked to be resubmitted via these forms. There are
>different forms for each product, you may want to bookmark these pages.
>
>http://www.dbc.com/cc/signal/sigemailform.htx (Signal Broadcast - Cable,
FM,
>Satellite etc.)
>
>http://www.dbc.com/cc/stockedge/seemailform.htx (Stockedge Broadcast -
>Cable, FM, Satellite etc.)
>
>http://www.dbc.com/cc/signalonline/solemailform.htx (Signal Online)
>
>http://www.dbc.com/cc/stockedgeonline/seolemailform.htx (Stockedge Online)
>
>Sincerely
>Len Shneyder
>DBC Online Support
>
>
>S&P March contract has been missing ticks and in some cases entire bars
>yesterday and today. E-Mini March contract seems to be getting all ticks.
>Please advise.
>
>Earl Adamy
>
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