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I suppose this is a TS 5 fix, or do we dare hope for a fix
in TS 4? When will this be fixed? In what version will it
be fixed?
This is just another example of carelessness in your software
development and testing process. I note many duplicate
symbols in your Symbol Universe, each for a different exchange.
Thus, you were aware of the potential problem, but you did not
include code to correctly handle the situation users are now
in with regard to CPQ and some other symbols.
Thanks Omega. Your users really appreciate the honesty and
openness with which you keep your users informed of bugs in
your software. You could have easily made a post to the omega-list
or to your www site as soon as you became aware of the particular
CPQ problem, couldn't you? Don't you think that would blunt some
of the hard feelings you users will now have?
Rod Grisham
block 12902
> Response from BMI:
>
> The issue with incorrect quotes on the stock symbol CPQ (Compaq Computer) is
> being caused by a problem in the Omega Reaseach software. They are aware of
> this issue. The problem is that TradeStation does not have an Exchange
> Filter so the software cannot tell the difference between CPQ
> (Compaq Computers) and CPQ (Some Fish Company in Toronto). This also
> happens on other stocks that have the same symbol and trade on different
> exchanges. Please contact Omega Research regarign a fix for this issue.
>
> Thank you,
> Jeff Wald - BMI Technical Support
> ___________________________________
> At 02:55 PM 12/22/98 EST, you wrote:
> >In a message dated 98-12-22 13:34:26 EST, you write:
> >
> ><< Has anyone else observed the phenomena of prices for CPQ in the
> > $21-$23 range since early December? I seem to be getting (from BMI)
> > 3-6 ticks per day in that range, most in the $22 range, with the
> > volume on every such trade 100 shares. I have seen 3 today so far.
> >
> > I do not see similar behavior on any other stock.
> >
> > Rod >>
> >
> >Please note that in addition to intraday data being affected by
> >bad ticks in the above range, daily data are also affected:
> >
> >During the market hours, the daily bar for CPQ covers the full range --
> >from a genuine intraday high to a low reflecting bad ticks. However,
> >the final daily price --after the daily data from BMI have been collected --
> >shows a range of only 22.5 -- 22.
> >
> >I was wondering whether BMI had been sending wrong data for CPQ
> >after the close, so I checked with them. That was about a week ago.
> >
> >They said they send out correct daily data and that the problem is
> >caused by a bug in TS. They told me that they spoke with Omega
> >about it and that Omega is working on it.
> >
> >I also checked with Omega's techsupport. I am not sure the person I
> >spoke to understood fully what the problem was. Having referred to a
> >bad tick problem, she claimed that their programmers were working on
> >a patch.
> >
> >Daily data for CPU show a similar problem.
> >
> >Can we hear from Omega what's going on?
> >
> >
> >Igor Uhrik
> >
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