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Yikes...now I'm more depressed since I called Omega and they are sending me Build0004...but it sounds like this won't fix the large report error. Oh well
Andy
*********** REPLY SEPARATOR ***********
On 12/15/98, at 7:52 PM, Paul M. Zislis wrote:
>Following is the latest response I got from Omega Research regarding
>Portfolio Maximizer bugs. I'll post any additional updates I get on
>when a fix may become available.
>
>Paul Zislis
>-------- Original Message --------
>Subject: fc1215> / Portfolio Maximizer Problems
>Date: Tue, 15 Dec 1998 16:45:29 -0500
>From: TechSupp <TechSupp@xxxxxxxxxxxxxxxxx>
>To: "'pzislis@xxxxxxxxx'" <pzislis@xxxxxxxxx>
>
> Greetings Mr. Zislis,
>
> In regards to the problems you have been experiencing with the
>Portfolio Maximizer, this may be due to the fact the report is too large
>to
>export. This is an issue our Quality Assurance Department is currently
>testing and are working with the developers on correcting it. We are
>working
>for a fix in the near future from RINA Systems, Inc. (the developers of
>the
>Portfolio Maximizer). We will keep you posted as to any new
>developments.
>
> Thank you for your continued support.
>
> Regards,
>
> Frank Capel
> Omega Research, Inc.
> Technical Support
> techsupp@xxxxxxxxxxxxxxxxx <mailto:techsupp@xxxxxxxxxxxxxxxxx>
>
>"Paul M. Zislis" wrote:
>>
>> I had the same problem and contacted Omega Research technical support.
>> First they found that I had build 3 and they sent me build 4 to see if
>> that fixed my problem. (It would have been nice if the technical support
>> web pages mentioned that there was a newer build available. It would
>> also have been nice if technical support had a database of problems and
>> which release, if any, fixes the problem.)
>>
>> After installing the new build, the error message was slightly different
>> (identical to what you reported) but the problem remained the same.
>> Also, curiously, when I look at "About Portfolio Maximizer" it tells me
>> that I have Build 3 even though the CD-ROM is labeled Build 4 and the
>> behavior is different from Build 3. My .per file has only 6 .psp files.
>>
>> Last word from Omega Research is that they have a technician looking at
>> my problems and I will hear directly from him. The other problem I'm
>> asking them about is that when I try to print one of the .psp tabs from
>> the portfolio report, the portfolio and comparison tabs are actually
>> printed instead. Identical behavior in Build 3 and Build 4.
>>
>> If I get a useful response about the problems I'll post to the list.
>>
>> Paul Zislis
>> >Subject: portfolio maximizer error locked cell question
>> >Date: Mon, 14 Dec 1998 19:58:59 -0800
>> >From: "Andy Dunn" <andy@xxxxxxxx>
>> >To: omega-list@xxxxxxxxxx
>>
>> >I have a .PER file and I want to either EXPORT it to Excel or tab >delimited txt
>>
>> >Whenever I try and do it, I get
>>
>> >"ERROR EXPORTING REPORT (20029) LOCKED CELLS CANNOT BE MODIFIED"
>>
>> >the .per file is large with 50 .psp files
>>
>> >any ideas if this is fixable?
>>
>> >Andy
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