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>Date: Wed, 15 Jul 1998 00:02:45
>To: OfficeOfThePresident@xxxxxxxxxxxxxxxxx,
>Janette.Perez@xxxxxxxxxxxxxxxxx,
>dennis.boyle@xxxxxxxxxxxxxxxxx,
>mitch.ackles@xxxxxxxxxxxxxxxxx
>From: sptradr@xxxxxxxxx
>Subject: Re: It's time....
>
>Mr. Bill Cruz and Omega Research,
>
>I echo the sentiments of Tim Morge and Tom Schrader regarding lack of a
Y2K bug fix for Omega current release products. I'm also a professional
full time trader who depends upon an Omega product for my livelihood. I've
owned TS for 4 years now and have been reasonably happy. However, the
current stance of Omega Research waiting to release its new Pro-Suite
products before attending to fixing the year 2000 noncompliant products is
deplorable, and just bad customer relations.
>
>Therefore, I demand that the you attend to this situation immediately and
fix current products prior to releasing Pro-Suite. Like Eddie Chiles said
many years ago, I'm getting mad as hell and will not take it anymore.
>
>-Tony Haas (Block #8029)
>
>
>Tom Schrader wrote:
>>Omega Research:
>>
>>Add my voice to Tim Morge's demand. I will join a class action suit if real
>>progress is now forthcoming in the very near future.
>>
>>Tom Schrader
>>Block 27989
>>
>
>>Timothy Morge wrote:
>>
>>> Mr. Cruz:
>>>
>>> I am a professional trader. I always try to help my fellow trader. I am
not
>>> known as a basher of Omega products. I own TradeStation 4.0 and
Supercharts 4.0 and I owned prior versions of both.
>>>
>>> It's time for Omega to start treating all of us, your current users, with
>>> respect, Mr. Cruz. We want a year 2000 compliant patch on our existing
>>product. And we refuse to wait until you have finished using your
resources on a new product. We are not going to spend another dime on an
Omega product until Omega makes our existing products year 2000 compliant.
You have insulted all of us by telling us you will release a patch after
you release a new product. The fees
>>> from our existing products paid for the research for TradeStation version
>>> 5...Now at least fix our existing product.
>>>
>>> And fix it now, Mr. Cruz. We are all actively trading contracts on the
>>> exchanges. Fix our products now. Telling us you will release a patch
after you
>>> release TradeStation version 5 is not good enough. Give us a patch now.
We trade for a living and you are threatening our living. We don't want to
sue Omega for their lack of responsibility, but we will not spend another
dime for your
>>> products until we have a version 4 year 2000 patch. And if it takes
legal action
>>> to get you to put your resources where they belong, we will take legal
action.
>>> Enough is enough. Treat us like the good customers we have been and
fulfill your responsibility. Now.
>>>
>>> Timothy Morge
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