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security block is missing



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i am getting the "security block is missing.please install the security block and try again." but my security block is not missing...and never has been....i don't even touch it...or put a printer on it.... when i call tech support they give me ridiculous advise...and waste my long distance phone call and time..as well my system is totally disabled during trading time... i did the sysedit and my ssi_act = 2,2,3...that was changed from 10,10,10...that did not help..i also did a scandisk...no problems...i looked at defrag..only 3%...any advise would be appreciated....i always bring everything down..power down..then power up and reboot..that seems to clear it up for a week or 2 then it happens again....i have had TS for a few years and never experienced this until the last few months...and it has happened quite a few times....

********************************************* Have a nice Day Jim Kerwin Atlanta,Georgia **********************************************