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I just recently had to reinstall. Here are instructions on how to reinstall Metastock!!! They came from Equis
Lets close out of your whole machine to start with. Since you have already tried to run the install, you proabably have multiple setups running in the background
Once its shut down and restarted:
Right click on your start button and choose Explore.
Go to C:\Program Files and right click on the Equis folder and choose rename to Equisold, then close this pop up box.
Go to your Start menu and type in regedit in the Start Search bar.
Open the registry editor and go into the HKEY_CURRENT USER > Software and delete the Equis folder if it is here.
Then go ahead and put your disk in
Click on Setup and let it get stuck where it was getting before. Let it just sit there
Open up your Task Manager (Alt+CTRL+DELETE) and click on Open Task Manager
Click on the processes tab
dont end any startup or setups or Explore
I would start ending the ones that have my user name by it first, but you cant really hurt anything. Once you end the one that is blocking the install, the install will resume.
This should fix your issue.
Sincerely,
Jennifer Adams
Support Representative
Equis Technical Support
Knowledge Base http://www.equis.com/customer/support
Online training http://www.equis.com/customer/training/outline.aspx?c=1
Online chat http://www.equis.com/supportchat
--- In equismetastock@xxxxxxxxxxxxxxx, "formulaprimer" <formulaprimer@xxx> wrote:
>
> You need to Right mouse click on the setup and run as administrator and if it installed properly and doesn't work right or doesn't start then you need to right mouse click on the MS icon and change the compatibility to windows 2000... That is what I remember from past advice...
>
> --- In equismetastock@xxxxxxxxxxxxxxx, ddafp <no_reply@> wrote:
> >
> >
> >
> > All suggestions are much appreciated. In an attempt to start afresh, tried to install the earlier Metastock Ver7 but it aborted with the message:
> > "An error occurred during the move data process-115.
> > File Group... etc, etc".
> > It could be a Windows 7 issue.
> > Maybe this is not the correct forum. Will see if Metastock Support can provide some guidance.
> >
>
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