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If the downloader runs in safe mode, then you have a driver
incompatibility issue, a services problem or resident program problem.
Use system restore and roll the system back to a time period when you
weren't having the problem. If it fixes the problem, then something in
the registry changed or in the msconfig section between the restore
date and now. You can use hijackthis to get a print out of what's
loading now before you roll back the system. After rolling it back run
hijack again after renaming the log file and you can see what was
loading when things were working. Comparing the two printsouts will
tell what you need to get rid of. You can get hijack free from
majorgeeks.com. You can also use hijack to track down trojans, virus,
keyloggers and bogus BHO processes.
If rolling the system back doesn't work, restore the current system,
run msconfig and change what's loaded on startup until you figure out
which program is causing the conflict. It sounds like the conflict is
occuring in the RAM or in the upper video memory. You might want to
run a RAM test also and make sure you don't have any bad RAM, which
happens.
In your version of MS, the downloader had a problem with XP SP2. If
you have a relatively new computer that uses a chip with
hyperthreading, you have to turn that off. You also have to turn off
video acceleration.
It could also be the auto updates if you have virus software. The
constant updating from virus companies makes it almost impossible to
figure out when changes occur that interfere with programs. I have had
that happen a few times. You have to reboot with the virus software
turned off to figure out if that's the problem.
You can also have corrupted favorites files that cause problems. MS
uses so many systems resources you never know.
It sounds like a pain to boot up in safe mode to convert data. If you
can get a copy of downloader 8, then that should fix the issue also.
It all about having fun with computers.
Super
--- In equismetastock@xxxxxxxxxxxxxxx, "Bart De La Barre"
<bartkat2@xxx> wrote:
>
> Thanks Roy!
>
> I appreciate your suggestion of the compatibility mode change. I
> tried not only the "2000" but all of the others as well and nary a
> one of them worked.
>
> HOWEVER, a work around I did find was starting Windows XP in Safe
> Mode With Command Prompt. Trust me, recalling DOS commands from
> probably 20 years ago really rattled the cobwebs. But, it worked
> like a charm. So I'm going to say your idea of the "2000"
> compatibility and mine of firing up in Safe Mode did the trick. I
> was able to convert a lot of intra day data from Excel to Metastock
> and am now ready to start staring at charts.
>
> Thanks again Roy for taking the time to respond and your suggestion
> of trying the Windows 2000 compatibility.
>
> Bart
>
>
> --- In equismetastock@xxxxxxxxxxxxxxx, "Roy Larsen" <rlarsen@>
> wrote:
> >
> > Hi Bart
> >
> >
> > You seem to be describing a classic symptom of the DownLoader
> and/or MetaStock running on XP without having the Compatibility mode
> for the EXE files set to Windows 2000. I'm surprised that this
> problem hasn't cropped up for you before now.
> >
> > The Compatibility mode can be set by right-clicking a Start Menu
> item, a Shortcut or the EXE file and selecting Properties. Then click
> on the Compatibility tab, enable Compatibility mode and select
> Windows 2000 from the drop-down menu.
> >
> > Hope this helps
> >
> >
> > Regards
> >
> > Roy
> >
> >
> > ----- Original Message -----
> > From: Bart De La Barre
> > To: equismetastock@xxxxxxxxxxxxxxx
> > Sent: Thursday, October 16, 2008 3:42 PM
> > Subject: [EquisMetaStock Group] Downloader shuts down
> >
> >
> > Until recently I was able to convert Excel files to Metastock
> format
> > with no problem. Now when I open Downloader, from within
> Metastock,
> > and try to convert data Downloader will run up to the point where
> the
> > box comes on the screen showing the # of files converted (0) and
> then
> > shuts down. No files are converted, Downloader closes, and I'm
> left
> > with only the Metastock program running.
> >
> > I have deleted and re-installed Metastock and Downloader three
> times.
> > I've also run CCleaner to clean out Windows Registry entries. I'm
> > missing something though. After re-installing the program I try
> the
> > Downloader and when asked for the name of the file to convert and
> the
> > path to the directory for the converted data the information is
> pre-
> > filled in the request box. It looks like I've missed some items
> when
> > trying to delete Metastock and Downloader. I ran Windows Explorer
> > after uninstalling and can find no bits or pieces containing the
> words
> > Equis, Metastock, or Downloader.
> >
> > I'm running an old version, 7.0, of Metastock on an XP desktop.
> >
> > Has anyone had Downloader stop dead in it's tracks and then just
> shut
> > down when trying to convert data? Also, does anyone know of some
> > obscure corner of a system that would contain files missed during
> > uninstall? If anyone has any ideas I sure would appreciate
> hearing
> > them.
> >
> > Thanks in advance for any help you can offer.
> >
> > Bart
> >
> >
> >
> >
> >
> > __________ NOD32 3526 (20081016) Information __________
> >
> > This message was checked by NOD32 antivirus system.
> > http://www.eset.com
> >
>
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