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Yogesh, thank you for bringing to our attention the shoddy business
practices of this company. Over the years I have purchased a number
of softwares and found a very select few that have helped and
complement my needs. All had a open 30 day return policy that I have
never used. When you do on occasion need to do that its very
irritating to see the company not fulfill their end of the bargain..
Super's posts have been a tremendous help to me and I bow to Roy and
Jose's skills in MS, and MG's intellectual prowess. Every day that we
do not hear of the Wiseone returning your money, will be a nail in
the coffin for me not to consider these guys..
--- In equismetastock@xxxxxxxxxxxxxxx, "yogpod" <yogeshnpoddar@xxxx>
wrote:
> hello formulaprimer,
>
> thanks for giving attention to my appeal. I totally agree with your
> views, but there are some add-ons or plug-ins which can act as
> support for developing our own systems. And for that purpose only i
> went for Trendmedium software.
>
> I dont regret i bought a crap software. What i am trying to
highlight
> to the metastock community, is the fraud done by the company by not
> refunding the amount. I know there are very remote chances that the
> company will refund my money. Atleast by bringing to attention such
> things to the users will help them in avoiding such products
thereby
> saving precious time and money.
>
> thanks
>
> yogesh
>
> --- In equismetastock@xxxxxxxxxxxxxxx, "formulaprimer"
> <formulaprimer@xxxx> wrote:
> > Also, I've spent over $30,000.00 in system purchases and
> programming
> > costs and I've learned that another persons theoretical
perception
> > of the market only works for the person thinking it. Jose and
> others
> > are some of the best MS programmers I've seen but they are useful
> in
> > the aid of overcoming issues but it is up to the individual
trader
> > to develop his or her own theoretical views and apply them to the
> > market.
> > KS.
> >
> >
> > --- In equismetastock@xxxxxxxxxxxxxxx, "formulaprimer"
> > <formulaprimer@xxxx> wrote:
> > > This should be a lesson to everyone that you should build and
> > learn
> > > to use your own system. If you can't do that then you will
never
> > be
> > > the 1% who make money from the market or at least try to get
> > there.
> > > There are no quick easy way to success in the market. In fact,
it
> > is
> > > the hardest job in the world. From a mental stand point because
> it
> > > requires a mastery of psychology and intelligence.
> > >
> > > Also, as a rule-- if a system works it is not sold. Buy a
system
> > and
> > > your are doom to failure. Take the loss and treat it as a
lesson
> > > learned from the market.
> > > KS.
> > >
> > >
> > >
> > > --- In equismetastock@xxxxxxxxxxxxxxx, Code 2 <Code2@xxxx>
wrote:
> > > > Refund insurance fee? My, oh my, this is getting
embarrassing
> > for
> > > you
> > > > guys at TrendMedium. Just end your misery now, guys, and
> refund
> > > this
> > > > poor fellow's money. Every time he posts, you guys just come
> > off
> > > more
> > > > and more as liars and cheats.
> > > >
> > > >
> > > >
> > > >
> > > > From: yogpod <yogeshnpoddar@xxxx>
> > > > To: equismetastock@xxxxxxxxxxxxxxx
> > > > Date: Thursday, September 8, 2005, 10:32:12 PM
> > > > Subject: [EquisMetaStock Group] Re: cheated by
> > > www.trendmedium.com !
> > > >
> > > > Dear Metastock Community,
> > > >
> > > > I already mentioned in my previous message that I had chatted
> > with
> > > > Mr. Eugene Elabunsky prior to purchasing software. But please
> > note
> > > > that I had not asked for discount and i never said that i
> cannot
> > > > afford the full amount..., Mr. Eugene offered the discount
from
> > > his
> > > > side... and i readily took it because he was offering a big
25%
> > > > discount.
> > > > My friends please think over it. Can a professional company
be
> > so
> > > > generous that it offers 25% discount if i say i cannot afford
> > > their
> > > > product ?
> > > >
> > > > Secondly, the company has not provided any custom solutions
to
> > me
> > > as
> > > > they claim it. After purchasing the software, i had several
> > chats
> > > > with Mr. Eugene regarding the technicalities of the software.
> > When
> > > I
> > > > pointed out that the software is not upto the mark, he
offered
> > me
> > > > custom solutions at $30 per hour ! and he claimed that it was
> > his
> > > > speciality. I flatly denied his proposal.
> > > >
> > > > I conveyed to them in straight forward words that i am not
> > > satisfied
> > > > by their product and want my refund. In return I got the
> > following
> > > > mail :
> > > >
> > > > "I'm sorry but we provide refunds for only full-price
> products.
> > > It's
> > > > so because the refund insurance fee is included to the full
> > > price.
> > > > We have sold the product with discount so we can't provide
a
> > > > refund."
> > > >
> > > > Dear friends the company is just trying to fool the metastock
> > > > community by giving false arguments. Please note that I am
> still
> > > in
> > > > the trial period till september 15th. The refund policy of
the
> > > > company is unconditional, so the company should not bother
why
> I
> > > am
> > > > asking for refund. I am not satisfied with thier product and
i
> > > want
> > > > my money back.. thats it !
> > > >
> > > > thanks
> > > >
> > > > yogesh poddar
> > > >
> > > >
> > > >
> > > >
> > > > --- In equismetastock@xxxxxxxxxxxxxxx, "metastkuser"
> > > > <andysmith_999@xxxx> wrote:
> > > > > Hey Wizeone,
> > > > >
> > > > > Just because the customer resides in India maybe you're not
so
> > > > > concerned that you stiffed him. But the BBB is one long
> > distance
> > > > phone
> > > > > call away, and US lawyers will work for client anywhere in
> the
> > > world
> > > > > as long as they have some green. Do the right thing, your
> loss
> > > is
> > > > the
> > > > > cost of doing business.
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > --- In equismetastock@xxxxxxxxxxxxxxx, "rvalue1"
> > <rvalue1@xxxx>
> > > > wrote:
> > > > > > Wizeone - pls give him the refund and save us the agony
of
> > > > hearing
> > > > > > how horrible your software is. There are 4000+ people who
> > are
> > > on-
> > > > line
> > > > > > and we are all watching your wisdom unfold..
> > > > > > --- In equismetastock@xxxxxxxxxxxxxxx, wizetech
> > > <no_reply@xxxx>
> > > > wrote:
> > > > > > > I'm from TrendMedium Team support.
> > > > > > > Step-by-step explanation.
> > > > > > > 1. We have created custom solution for his data-
provider.
> > > > > > > 2. After 2 week of trial usage we said he was satisfied
> > from
> > > > the
> > > > > > > product but he asked us for a discount because he can't
> > > afford
> > > > to
> > > > > > > buy the full version. We kindly provided the discount
for
> > > him.
> > > > > > > 3. The customer was very satisfied for 10 days after
the
> > > > puchase
> > > > > > > date.
> > > > > > > 4. Before and _after_ his refund he looked for optimal
> > > > parameters
> > > > > > > for his tickers. And on the refund date, before my
answer
> > > with
> > > > > > > explanation about refund he asked Eugene for custom
> models
> > > for
> > > > him.
> > > > > > > 5. Lately after the refund request he asked Eugene
about
> > the
> > > > date
> > > > > > of
> > > > > > > additional features release.
> > > > > > > We always do a refund in normal situations. But if the
> > > customer
> > > > > > > after custom programming and discount asking us for the
> > > refund
> > > > and
> > > > > > > staying interesting in new features, it looks very
> strange.
> > > > > > >
> > > > > > > --- In equismetastock@xxxxxxxxxxxxxxx, "yogpod"
> > > > > > <yogeshnpoddar@xxxx>
> > > > > > > wrote:
> > > > > > > > Dear Metastock community,
> > > > > > > >
> > > > > > > > I purchased trendmedium ver 2.25 RT from
> > > www.trendmedium.com
> > > > on
> > > > > > > > august 15th. They are officially equis certified
> > company.
> > > > Prior
> > > > > > to
> > > > > > > > purchase i chatted two/three times with Mr. Eugene
> > > Elabunsky
> > > > who
> > > > > > > is
> > > > > > > > the developer of this software. He offered me a
> discount
> > > of
> > > > 25%
> > > > > > on
> > > > > > > > the full price of $499. This worked out to $374 and I
> > > readily
> > > > > > went
> > > > > > > > for the product since it had a 30 days refund
guarantee
> > > too.
> > > > > > > >
> > > > > > > > But when i started using the product, I was getting
> > > > > > > dissatisfactory
> > > > > > > > results and the software had a lot of technical bugs
> > too.
> > > I
> > > > > > > decided
> > > > > > > > to cancel my license and asked them for refund of
$374.
> > In
> > > > return
> > > > > > > I
> > > > > > > > got a mail from them stating that refund is not
> possible
> > > > because
> > > > > > i
> > > > > > > > had bought the product at a discount ! If i had
bought
> > it
> > > at
> > > > full
> > > > > > > > price i would have got the discount.
> > > > > > > >
> > > > > > > > Please note that while offering discount, the company
> > > never
> > > > told
> > > > > > > me
> > > > > > > > that i will not be able to get refund if i go for
> > > discount.
> > > > This
> > > > > > > is
> > > > > > > > real cheating ! and that too by official equis
> certified
> > > > company.
> > > > > > > I
> > > > > > > > sent them several mails but they stopped responding.
> > After
> > > a
> > > > > > > couple
> > > > > > > > of days i managed to get hold of Mr. Eugene Elabunsky
> on
> > > > hotmail
> > > > > > > chat
> > > > > > > > and demanded my money. He said that he can do nothing
> > > about
> > > > the
> > > > > > > > issue. He said that he will offer me Trendmedium ver
> 3.0
> > > free
> > > > of
> > > > > > > cost
> > > > > > > > whenever it is released. Thats the most he can do !
> > > > > > > >
> > > > > > > > I am still in the 30day guarantee period. I appeal to
> > all
> > > my
> > > > dear
> > > > > > > > Metastock users, developers to do or suggest
something
> > > about
> > > > this
> > > > > > > > issue. We cannot take this for granted.. how can an
> > > official
> > > > > > equis
> > > > > > > > certified company do this to the metastock community.
> > > > > > > >
> > > > > > > > I am from India and $374 is not a small amount for
me.
> I
> > > > works
> > > > > > out
> > > > > > > to
> > > > > > > > Rs. 17000 . I expect earliest help from the metastock
> > > > > > community...
> > > > > > > > thanks in advance
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