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And I live for the day.
--- In Metastockusers@xxxxxxxxxxxxxxx, "Jim Dean" <hvacsage@xxxx>
wrote:
> I fully agree with super's rationale. TANSTAAFL - there ain't no
> such thing as a free lunch!
>
> However, IMHO on a competitive analysis basis, Equis' pricing for
MS
> (both EOD and RT) is about twice what it should be these days.
> There is already, from my viewpoint, a bit of gouging going on ...
> MS covering for the illegal copies and semilegal resales, etc. If
> they raise prices any further, they will price themselves out of
the
> market.
>
> FWIW, JMHO.
>
> --- In Metastockusers@xxxxxxxxxxxxxxx, "superfragalist"
> <jackolso@xxxx> wrote:
> > This is a great example of rationalization regardless of the
> facts.
> >
> > When Equis, or any other company, sells a product, the price of
> > support, warranty and returns are built into the price.
> >
> > When party A buys the product, party A is buying the the support.
> > When party A upgrades, but then sells the old copy of the product
> to
> > party B, Equis now has two users to support instead of one. That
> > doubles the cost of support, which wasn't built into the product.
> >
> > If you want Equis to allow users to sell their old copies at
> garage
> > sales, thus reducing Equis's revenue stream from new product
sales
> > and then absorb the cost of adding people to support that didn't
> pay
> > Equis a dime for the product, Equis is going to have to add those
> > costs into the price of the product.
> >
> > Now let's vote on how many of us would like to pay double the
> price
> > for our copies of MS so a few people trying to find a way to
> chisel
> > Equis out of few bucks can freeload off the rest of us.
> >
> > When you sell a car, the warranty transfers because only one
> person
> > winds up with the car, so the car company is not losing money on
> > support by having to absorb warranty for two cars when the first
> > person sells the car to someone else. After all they only charged
> > enough for warranty on one car. Good thing we can't clone cars,
or
> > the few cheap skates that want to get over on somebody would put
> the
> > automobile companies out of business.
> >
> > Equis has tried a number of methods of handling this problem,
> > including transfering licenses, but it becomes a nightmare trying
> to
> > keep up with who owns the product now, does the original owner
> still
> > call in for support, do they still have the product on their hard
> > drive lighting up their lives everyday with TA, and how much
> should
> > they charge for a transfer. It just might be every system they've
> > tried has pissed off somebody, and cost them more money than they
> can
> > reasonably afford to spend trying to please every whinner they
> come
> > across.
> >
> > Try economics 101, maybe they can explain it to you. At least you
> can
> > argue with the instructor about why everythnig in the world
should
> be
> > free for those who can't afford to pay for it--or who won't pay
> for
> > it because they get think they think they've got a cleaver
> argument
> > to get over on the company. That way you won't fill our mail
boxes
> > with this constant whinning.
> >
> > Equis has some of the best technical support, not only in this
> > industry, but in the software business as a whole. Try calling
> > Microsoft or Quicken, or anybody else for that matter. If you
> aren't
> > put on hold for 1 or 2 hours, you'll get a clone who can't do
more
> > than read the help desk screen and couldn't answer your question
> with
> > a gun pointed at their head. Quicken wants a buck a minute to
> answer
> > anything.
> >
> > MS is a very, very complex program. About 90% of the users don't
> > bother reading the manual. They post ridiculous questions on
here,
> or
> > they call Equis because calling is easier than reading. It may be
> > easier to call, but it runs the cost of support up, which all of
> us
> > have to pay for.
> >
> > I vote to keep the price of MS lower, avoid giving you support,
> and
> > setting up a separate board for wailing and whinning.
> >
> > You can always read the manual. That's free! And it's a better
use
> of
> > time as opposed to using your time to post these worthless
> messages.
> >
> >
> >
> >
> >
> >
> > --- In Metastockusers@xxxxxxxxxxxxxxx, "jjef1951" <jjef1951@xxxx>
> > wrote:
> > > And why not?! Why should anything be needed, except some
> paperwork
> > > signed by you and me indicating we have both agreed to transfer
> the
> > > official registration of that particular product from you to me?
> > >
> > > Equis has made money from 1) the original "legitimate" sale of
> the
> > > (presumably) shrink-wrapped product shipped by them; and 2),
> > > the "legitimate" upgrade to a newer version. Why should they
> not
> > > continue to support the older version (assuming it is not at
the
> > end
> > > of its life cycle), just because it has changed hands?
> > >
> > >
> > > --- In Metastockusers@xxxxxxxxxxxxxxx, "zvior" <zvior@xxxx>
> wrote:
> > > > One possible scenario:
> > > > I have MetaStock 8.0. I purchase from Equis an upgrade to
ver.
> > 9.0
> > > > for approximately 1/3 of a new version's price. Then I sell
> you
> > the
> > > > previous (MS 8.0) copy.
> > > > Are you expect for Equis to honour this deal?
> > > >
> > > >
> > > > --- In Metastockusers@xxxxxxxxxxxxxxx, "jjef1951"
> <jjef1951@xxxx>
> > > > wrote:
> > > > > Nice thought, but I already did that (over a year ago!),
and
> > was
> > > > > stonewalled.
> > > > >
> > > > >
> > > > > --- In Metastockusers@xxxxxxxxxxxxxxx, "joetrade69"
> > > > <joetrade69@xxxx>
> > > > > wrote:
> > > > > > 7.03 was the last version that was tranferrable.
> > > > > > Equis did change their policy a couple of months ago to
> allow
> > > > > support
> > > > > > to non-registered users for a per-incident fee, or they
> can
> > get
> > > > > > registered...Sorry I don't know all of the details, but I
> was
> > > > > talking
> > > > > > with someone in another country who got it from eBay and
> is
> > now
> > > > > > allowed support. I would call Equis' Sales dept. to get
> the
> > > > > details,
> > > > > > if you are in this situation.
> > > > > >
> > > > > >
> > > > > >
> > > > > > --- In Metastockusers@xxxxxxxxxxxxxxx, "Jay T"
> > > > <JaysTownsend@xxxx>
> > > > > > wrote:
> > > > > > > You have a legal but non-supported copy of MetaStock.
> > Don't
> > > > > blame
> > > > > > Equis, blame the guy who sold it to you. He/She's the
one
> > who
> > > > > should
> > > > > > have informed you that he was licensed to receive support
> and
> > > > that
> > > > > > the license is not transferable. MetaStock version's are
> > sold
> > > on
> > > > > > eBay all the time and none of the sellers mention this
> > point.
> > > > The
> > > > > > terms of eBay service are 'buyer beware.' Throw your
> venom
> > at
> > > > the
> > > > > > seller and try to get a refund because he/she didn't
> provide
> > > you
> > > > > with
> > > > > > adequate information.
> > > > > > >
> > > > > > > Jay
> > > > > > >
> > > > > > > <<Equis can think what they want. I made a good-faith
> > > purchase
> > > > of
> > > > > > the
> > > > > > > vendor's original materials from a third party whose
> > > > registration
> > > > > > was
> > > > > > > on record with the vendor; no bootlegging, no pirated
> > copies,
> > > > > > nothing
> > > > > > > the slightest bit underhanded. Now, Equis can say
> anything
> > > > they
> > > > > > > damned well please, and call it anything they like. In
> my
> > > > book,
> > > > > > and
> > > > > > > to my conscience, it's legitimate.
> > > > > > >
> > > > > > > I do agree with you on this: let this be a warning to
> > anyone
> > > > who
> > > > > > is
> > > > > > > considering buying a second-hand copy of MetaStock. On
> > > second
> > > > > > > thought, it should be a warning to anyone even
> considering
> > > > doing
> > > > > > > business with Equis. Don't just walk away --- RUN!!>>
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