AW: [EquisMetaStock Group] MS 8.0 EOD CD Check Problem

[luber.joerg@xxxxxxxxxxx]

I have 
had the same problem.This is the answer of Equis. Follow it, please. It works 
within 2 days. Other solutions, offered in this group, didn't 
work
<FONT face=Arial color=#0000ff 
size=2> 
<FONT face=Arial color=#0000ff 
size=2>Joerg.
 
PLEASE READ!!!!A new complication with MetaStock 8.0 has come to 
our attention.  There isa problem with the CD verification on all 
end-of-day copies (not Pro) thathave been sent out.  After your 
customers use the product for 90 days,they will get a message to re-insert 
their CD (same as we had in pastversions).  End of day users will find 
that the system will not recognizetheir CD.  Please tell CUSTOMERS, 
when they call, to follow these steps:1- Click on the 'lost key' button (the 
system will then show averification key)2- Copy and paste the 
verification key in an email to <FONT 
face="Times New Roman" size=3>support@xxxxxxxxx<FONT 
face="Times New Roman" size=3>3- Type in your customer number or list the 
reseller (company name) thatthey purchased the MetaStock from in the email 
(the later option is forInternational customers only - I have sent a list of 
all activeInternational dealers to our support department, so they can 
verify thedealer's company name listed in the email, with their list of 
dealers) .4- Support will email customer a key.5- Enter the key into the 
system, and MetaStock will run smooth again.There will be nothing else that 
needs to be done.All future MetaStock end of day CDs will be fixed and 
will not have thisproblem, but for all copies that you have purchased thus 
far (and yourdealer copies) will have to follow the above 
steps.

  -----Ursprüngliche 
  Nachricht-----Von: dennisathomas2002 
  <dathomas@xxxxxxxxxxxxxx> 
  [mailto:dathomas@xxxxxxxxxxxxxx]Gesendet am: Freitag, 7. Februar 
  2003 15:14An: equismetastock@xxxxxxxxxxxxxxxBetreff: 
  [EquisMetaStock Group] MS 8.0 EOD CD Check ProblemLast night, 
  my MS 8.0 EOD asked for the original CD to doverification.  After I 
  inserted the CD, it said it was not a valid MSCD.  (I have Windows 98 
  SE)I found a previous post describing this problem, but the solution 
  wasto disable auto-run for the CD.  I already have auto-run 
  disabled.Has anyone found another 
  solution?Thanks,DennisTo 
  unsubscribe from this group, send an email 
  to:equismetastock-unsubscribe@xxxxxxxxxxxxxxxYour 
  use of Yahoo! Groups is subject to the <A 
  href="">Yahoo! Terms of Service. 







Yahoo! Groups Sponsor


  ADVERTISEMENT  









To unsubscribe from this group, send an email to:
equismetastock-unsubscribe@xxxxxxxxxxxxxxx





Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.