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<<,,,,I e-mailed Equis support but don't expect an answer for several days
(About the time MS will quit working....)....>>
Hi:
I don't have a solution for your problem but have generally received email answers within 24 hours (during business hours/days). They also provide telephone support at: (801) 265-9998 (also during business hours/days). It has been a while since I used their phone support, but did find them to be very helpful.
Jay
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