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Tech support at Equis has deteriorated. It
used to unexcelled, it still is but from the other end.
I sent a query in to tech support about an
indicator that I couldn't find (it turned out to be accessible by a tool bar
button). The answer I got back was that they could develop the
indicator for a fee. They appear to be a bunch of morons.
Write Kristine back and ask her to forward your
query to her supervisor.
Lionel Issen<A
href="mailto:lissen@xxxxxxxxxxxxxx";>lissen@xxxxxxxxxxxxxx
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----- Original Message -----
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black">From:
wavemechanic
To: <A title=metastock@xxxxxxxxxxxxx
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx
Sent: Tuesday, November 13, 2001 11:32
AM
Subject: Stop Optimize Button
I recently upgraded to MS EOD 7.2 and just noticed
that the OPTIMIZE button on the STOPS dialog is grayed out. Don't see
any instructions that address this problem, so I sent
this question to Equis and got the following
response:
Sir:
I am sorry, the Optimize button is
disabled on custom system tests.Please don't hesitate to contact me if you
have any questions.Thank you,Kristine
Does this make sense to anyone? If so, under
what conditions is the Stop Optimize button activated? Based on the HELP
instructions (attached), it appears that it should always be
active. A shot of what I see is also attached. Any input regarding
how this aspect of the program operates for you would be
appreciated.
<FONT
size=2>Bill
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