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That's a problem with Esignal. The only affordable option is Quote.com.
Looking at what interval data costs, it may be worthwhile to pay $79 to
quote.com just for interval data (I'm on the Qcharts list....I don't see how
anyone could trade reliably with quote.com).
Since Quote.com has been deteriorating, I imagine Esignal now views itself
as King of the Hill (which for reliability it is). Since there isn't much
competition for them, they have no pressure to extend their services. I have
been an Esignal subscriber for over 1 year. When I signed up, they promised
that 30 business days (6 Weeks) of historical data was just around the
corner. I haven't seen it yet.
Esignal puts up a good front for customer suggestions. I call twice a month
(emails also) to get them to add put/call data. No luck their either.
I have asked many times why they don't offer more historical interval data.
Their reply must be scripted...."We are an Online Data Provider, not a
historical data provider".
Allan Wade
Phoenix, AZ
email: allanwade@xxxxxxxx
-----Original Message-----
From: owner-metastock@xxxxxxxxxxxxx [mailto:owner-metastock@xxxxxxxxxxxxx]On
Behalf Of neo
Sent: Friday, May 04, 2001 5:02 AM
To: A_neo; metastock@xxxxxxxxxxxxx
Subject: RE: Symbol Database
The other problem I am having with eSignal is that one can only retrieve 1-2
weeks of RT data. Is there another RT service that works better with MS?
Perhaps we should write eSignal about these problems?
neo
-----Original Message-----
From: owner-metastock@xxxxxxxxxxxxx
[mailto:owner-metastock@xxxxxxxxxxxxx]On Behalf Of Allan Wade
Sent: Friday, May 04, 2001 12:56 AM
To: metastock@xxxxxxxxxxxxx
Subject: RE: Symbol Database
I agree...
I called Reuters today and complained that they didn't have VXN & QQV (you
can download them, you just have to know to add them to the symbol database
yourself). Unfortunately the person I spoke to didn't even know what the
symbol database was until he checked with someone.
If you want to see something that is woefully out of date, try using the
supplied symbols for Esignal. There are some of those that haven't been
current for 2 years.
Allan Wade
Phoenix, AZ
email: allanwade@xxxxxxxx
-----Original Message-----
From: owner-metastock@xxxxxxxxxxxxx [mailto:owner-metastock@xxxxxxxxxxxxx]
On Behalf Of neo
Sent: Thursday, May 03, 2001 12:40 PM
To: metastock@xxxxxxxxxxxxx
Subject: Symbol Database
It is amazing but the symbol database is months old. The last one was
2/6/01.
This is the only software vendor that I know of that does not update our
database symbols on our computers daily and automatically.
neo
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