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I have similar problems with SP e-mini, you will find hereunder some posts
regarding this problem including an answer from Ken Hunt.
The problem is different whether it is the index itself or index future.
I am just installing MS Pro 7.02 , I'll check if this trouble is fixed.
Gerard
----- Original Message -----
From: <Sonnysark@xxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Sent: Monday, August 14, 2000 8:59 AM
Subject: Dow Volume
> While trading the Dow in real time (7.02), I have to continuously click
> refresh with each new bar in order to get the volume to display. Does
anyone
> else have this problem? Is this a bug? Any suggestions? Thanks, -Sonny-
>
>
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Index volumes from eSignal have been a nightmare for us. It turns out that
volume is reported differently between the eSignal history server and their
real-time server. Sometimes it is reported as true volume, while other
times it is reported as simulated volume (update counts) or it is deleted
altogether. We attempted to address this problem in release 7.02, although
I cannot guarantee the solution will be acceptable to everyone. With this
update, in some cases, you may see the volume disappear altogether from the
chart because either the history or real-time server was not giving us
consistent values for volume. In this case, we felt like "no information"
was better than "misinformation".
I would suggest trying 7.02 and see if it is any better for you in this
particular case. I can't promise an ultimate "fix" because this problem is
most likely caused by discrepancies in the data feed.
As for the unusual time stamps, please contact support and see if they can
help you. Either than can determine why the times appear this way or at the
very least they can start the process of us researching to see if we need to
make a code change.
Thank you.
Ken Hunt
Programming Manager
Equis International
-----Original Message-----
From: Glen Wallace [mailto:gcwallace@xxxxxxxx]
Sent: Friday, August 04, 2000 1:06 PM
To: MetaStock listserver
Subject: Re: Problems with volume and time in intraday charts
Strange. What happens if you click the "Refresh Data" button? Do the
previous zero-volume bars then display the correct volume?
If, on the other hand, you close the chart and then reopen it, does the
volume problem recur? From time to time, I get a chart that will start
adding bars tick-by-tick to the left side of the chart, but if I close and
reopen it, the problem goes away.
----- Original Message -----
From: Gerard Heuby
To: metastock@xxxxxxxxxxxxx
Sent: Friday, August 04, 2000 10:57 AM
Subject: Problems with volume and time in intraday charts
Hello everybody.
I need some help regarding a problem (I can deal with others) with intraday
charts on MS Pro 7.0 and eSignal Data-On-Demand.
When I open charts of E-mini SP500, volume is shown until the bar when I
open the charts, then it remains nought for all other bars.
I don't know if this is linked but at same moment, time on the bars is
wrong, if I open say 10mn and 30mn charts at 10:00 the 30mn one is labeled
10:30 between 10:00 and 10:30 and 10mn bars will be labeled 10:30:01 ;
10:30:02 ; etc... in place of 10:10 ; 10:20 ; etc...
This lasts until bigger timeframe (here 30mn) changes to next bar, then time
is right but volume is still missing.
I've checked datas are flowing normally into the Downloader with volume and
right time but volume is not displayed on the charts after the time I have
opened them.
This occurs only with E-mini SP500 , E-mini Nasdaq is okay.
Thanks for any advice.
Gerard
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