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This type of architecture has been discussed many times here at Equis.
Sometime in the future, we would like to provide software constructed in
such a manner. In theory, it solves the problems discussed. In practice,
it creates a whole different set of problems.
We already have plans to move in this direction for the reasons discussed.
It won't be ready any time soon though. It isn't uncommon for 10 minutes of
conversation to equate to a year of development effort.
Ken Hunt
Programming Manager
Equis International
-----Original Message-----
From: Al Taglavore [mailto:altag@xxxxxxxxxx]
Sent: Friday, August 25, 2000 11:24 AM
To: metastock@xxxxxxxxxxxxx
Subject: Re: To PD Manager - Data Feed Question
Ken,
Why cannot we have a basic model of the software and then BUY the
additional modules from Equis that the user feels would enhance his or her
use of the program in the manner he/she uses/trades?
Rather than to have the premise, "... we will never be able to provide the
perfect software for the entire spectrum of
users, but we can try to produce software that the greatest number of users
will find useful in some way," why not
build a model that will address the majority and then suppy different
segments of the market with the tools they need for their markets and
degrees of involvement. The person that trades a five thousand dollar
account surely does not need OR WOULD USE the tools or methodologies of a
person trading a half million dollar account.
Would this not then allow Equis more flexibility and contribute to a more
powerful program? No one can expect Equis to supply a Cadillac at the
price of a Saturn.
Al Taglavore
> From: PD Manager <pdmanager@xxxxxxxxxxxxxxxxx>
> To: 'metastock@xxxxxxxxxxxxx'
> Subject: RE: To PD Manager - Data Feed Question
> Date: Friday, August 25, 2000 10:20 AM
>
I have stated before that we do not consider our users computer or
programming experts. Even with that, it is extremely difficult to make
software useful to a user base where their technical abilities have such a
wide range.
We literally get hundreds of suggestions every year from a set of users who
want to make the software "easier to use". We get just as many suggestions
from a user base who want it to be "more powerful and flexible". The
demands of these two groups are entirely different. The trick is to try
and
produce a software package that can fill both needs. Obviously we will
never be able to provide the perfect software for the entire spectrum of
users, but we can try to produce software that the greatest number of users
will find useful in some way. This also means that it is next to
impossible
to ultimately please everyone.
We are always trying to make our software easier to use. We are also
constantly trying to add features and capabilities that the "power user"
demands. At this point we are not willing to do one of these things at the
expense of the other.
Ken Hunt
Programming Manager
Equis International
-----Original Message-----
From: Gerard Heuby [mailto:mail@xxxxxxxxx]
Sent: Friday, August 25, 2000 7:44 AM
To: metastock@xxxxxxxxxxxxx
Subject: Re: To PD Manager - Data Feed Question
Ton,
I do not blame Equis guys, I agree they made a nice software but right now
this software can be used without problems only by experts like you.
My goal is not to become an expert in operating systems nor softwares, I
just want to forget technical stuff to focus on markets.
All people in this list have more knowledge in Windows than the average
Windows users.
I am really far from an expert but I have installed several operating
systems and a lot of softwares, sure I didn't make all perfect but all my
other softwares including real-time systems are working nicely.
I think next step for Equis would be to make MS usable by the average
people.
Gerard
----- Original Message -----
From: A.J. Maas <mailto:anthmaas@xxxxxxxxx>
To: Metastock-List <mailto:metastock@xxxxxxxxxxxxx>
Cc: suggestions@xxxxxxxxx <mailto:suggestions@xxxxxxxxx>
Sent: Thursday, August 24, 2000 6:41 PM
Subject: Re: To PD Manager - Data Feed Question
You guys @ Equis are under-estimating the quality of your own products and
that of your programmers
and their programming skills + levels.
You guys are also under-estimating the quality of the different OS versions
that are being used, eg
stand-alone or in combination with your Equis products.
>From only servicing + supporting some 10,000+ PC's, can easely come to
this
"OS stand-alone or in
combination with..."-conclusion, eg from also having installed your various
Equis products on the
various OS's in our company's internal program demonstrations ( to only
show
off to collegue's your
program as a demo of what it is all capable of ) and from my own testing
purposes.
The best way to test this latter, is to install your products on clean
OS's,
eg prior to any other 3td party
software installs, and after that particular OS is fully set-up, configured
right and set right.
Then, following the above, a few more easely further drawn conclusions can
be made:
----------------------------------------------------------------------------
-----------------------------------------------
- Users can blame themselves for buying and installing unproper PC's and
other 3td party accessories, software
+ hardware products.
- Users can also blame themselves for not providing their PC's the
environments in which the quality products
can live an uninterupted production life, eg in the lack of having proper
installations, configurations, settings,
software + hardware.
- Users can further blame themselves for their lack and/or continiously
lack
in not providing their PC's the
always required software + hardware maintanance, badly required for
having
decent productivity environments.
- Users can also further blame themselves for being computing illiturates,
eg blindly installing whatever 3d party
softwares + hardwares they can get their hands on, and/or for making
unqualified configurations+setting changes.
- Equis and other software and hardware Co.'s can blame theirselves for not
providing full Knowledge Base (Archive in)
Support, eg free scrollable tech articles, solutions, patches and other
downloads commonly available on the Internet,
as can be seen + is done by many other <very succesfull> Co.'s (eg
MS,HP,IBM,FIC,Intel,Award, just to name a few).
- Equis and other software and hardware Co.'s can also blame theirselves
for
not providing their users with free
accessable educational articles on PC+their program combined use, eg
still
lacking in the above Knowledge Base.
>From and for the above, there are no excuses to be made or accepted.
Like known from the 0=OFF and 1=ON switch positions, you either do provide
or don't provide..., eg point out to users
what should and can be done and what should and cannot.
Besides then easely providing the solving answers of any issues raised,
this
"public relation"-work will also be of
a shocking possitively-thus-succesfull benificiary impuls to a Co.'s
sales-figures.
Like the Bartjens' Law states: 1 + 1 = 2
(no other option : "nothing else : nothing more or nothing less").
A big thumb up for your input+that of your Support+Sales Dep.'s is in its
place, though.
cc - suggestions@xxxxxxxxx <mailto:suggestions@xxxxxxxxx> {for providing
the above Knowledge Base}
Regards,
Ton Maas
ms-irb@xxxxxxxxxxxxxxxx <mailto:ms-irb@xxxxxxxxxxxxxxxx>
Dismiss the ".nospam" bit (including the dot) when replying.
Homepage http://home.planet.nl/~anthmaas <http://home.planet.nl/~anthmaas>
----- Original Message -----
From: PD Manager
To: 'metastock@xxxxxxxxxxxxx' <mailto:'metastock@xxxxxxxxxxxxx'>
Sent: donderdag 24 augustus 2000 20:22
Subject: RE: To PD Manager - Data Feed Question
Gerard:
We have found that in some cases, virtually any Windows-based program will
exhibit problems with specific versions of Windows. Although they may look
similar (almost identical) on the screen, there are numerous cases where
the
low-level programming issues between Windows versions are vastly different.
There are also cases where problems or quirks in the Windows system itself
will only show up in specific versions of MetaStock. When you couple this
with the numerous problems caused by quirks in various video or printer
drivers, it is no surprise that only specific combinations of MetaStock and
Windows can show problems.
Ken Hunt
Programming Manager
Equis International
-----Original Message-----
From: Gerard Heuby [mailto:mail@xxxxxxxxx]
Sent: Thursday, August 24, 2000 3:39 AM
To: metastock@xxxxxxxxxxxxx
Subject: Re: To PD Manager - Data Feed Question
Ken,
Don't know if other people in this list can confirm but :
I have moved from MS Pro 7.0 on NT4 to MS Pro 7.02 on W98SE to use dual
monitoring and I have more problems now although I have installed it as new
on a new clear system.
My 7.0 was working quite well (out of some problems I did report in this
list).
I will not report all the problems I have now with 7.02 , some are not
important and I can deal with.
Others are painfull and I even had to re-install the whole thing.
Out of this, my opinion is using MS with W98 is the main problem ( I do
hope
7.02 is not worse than 7.0 ).
(I will move to W2000 in the near future but I must deal with W98 for a
while)
Can you confirm whether operating system choice can affect MS use ?
Gerard
----- Original Message -----
From: PD Manager
To: 'metastock@xxxxxxxxxxxxx' <mailto:'metastock@xxxxxxxxxxxxx'>
Sent: Wednesday, August 23, 2000 2:49 PM
Subject: RE: To PD Manager - Data Feed Question
Testing was implied as being part of the debugging process. The omission
was in my email and not in our process, although many would like to debate
me on that I'm sure.
Your not so subtle "shot" at us for recent quality problems has been
received, understood and well deserved. We are trying to improve.
Thanks,
Ken Hunt
Programming Manager
Equis International
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