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TRY HAVING A LIVE PERSON THERE. THAT MIGHT HELP!!!!
ALSO, A 24 HOUR PHONE LINE. AT $50 A POP, IT WON'T TAKE TOO MANY SUBSCRIBERS
TO PAY THIS NOMINAL OVERHEAD. AND THE CUSTOMER SERVICE MAY JUST GIVE YOU
PAYBACK BEYOND THE BEAN COUNTERS DREAMS!!!!
HAPPY HAPPY HAPPY
----- Original Message -----
From: Equis Support <support@xxxxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Sent: Monday, November 01, 1999 12:06 PM
Subject: Reuters DataLink
>
> > Dear Reuters DataLink subscriber,
> >
> > As you are aware, access to the new Reuters DataLink servers was
> > unavailable late Friday night until early Sunday morning. We apologize
> > for this inconvenience. Software is installed that sends out pager
alerts
> > to technicians when there is a problem on the system. These are called
> > "monitors". However, one of the key components of the new system was
not
> > being monitored correctly; therefore, the technicians were not properly
> > alerted in a timely manner. This has been corrected.
> >
> > Thank you.
> >
> > John Slauson
> > Reuters DataLink Product Manager
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