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It seems only fair that we subscribers after pre-paying for the entire year
should recieve our quotes in a timely fashion as "contracted"!!! It is quite
apparent that the system was down for more than 24 hours without any posting
of what exactly is going on. Due consideration would be very much be
appreciated. Can someone from Equis please respond to this particular matter.
Thank You,
Winthorpe
Where does one notify Reuters in regards to complaining? Can we possibly have
their phone number to verbally speak to a live person?
Louise/Brian Garnant wrote:
> This morning mine is also working. I looked for an email address to voice
> displeasure with Reuters, didn't find on their website. Thought that maybe
> God was playing tricks about tastes of Y2K! HA!!! I know that I have a
> little bit of overzealeousness with cyberspace. Glad this didn't happen when
> I couldn't see what a trade was doing. Possibilities of major losses not
> knowing what was happening. Reuters needs to have backup systems. maybe
> double backups. Could be not funny. Like Reuters very much otherwise. Hve
> friends that are responsible for systems, in house. There are people ther 24
> hours a day. reuters needs to answer phones and have competent staff 24
> hours a day if they expect people to stay with them. Other products can come
> in and zap, no more Reuters. They do have competition! Hopefully Reuter's
> monitors this listserve. I know Equis does. Equis, please pass this note on.
> Thanks. Happy, happy!!!
> Brian
>
> ----- Original Message -----
> From: <URNMOR@xxxxxxx>
> To: <metastock@xxxxxxxxxxxxx>
> Sent: Sunday, October 31, 1999 9:50 AM
> Subject: Re: Reuter Download Problems
>
> > As of 10 AM est i was finally able to download.
> >
> > John
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