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Hi JimG and Ullrich...
I'm from Canada, eh...... Toronto, Ontario precisely, and also
use Rogers Cable @home... I have had the service for about 18 months and
the service hasn't been down more than a couple of times... not that I
know of anyways and I'm on about 12 hours per day...
After having said that I've heard that other parts of Toronto that have
"older" cables have had their problems but we had new
fibre-optic cable installed before we got the cable modem..
Ullrich ... have you tried the Bell offering??
Hugh
At 07:49 PM 10/21/99 -0700, you wrote:
uf,
So far, so good here, but that's on a very limited sample of about
one week. Jones cable just put in all new fiber here about a year ago,
so that may help. Are the problems there cable or server related or do
you know?
JimG
----- Original Message -----
From: Ullrich Fischer
To:
metastock@xxxxxxxxxxxxx
Sent: Thursday, October 21, 1999 3:07 PM
Subject: Re: ATHM
Another data point for you, Jim: I've had @home cable modem service from Rogers Cable in Canada for the past month and a half. The service has gone down on average 1.5 times per week for an average of 10 minutes at a time. Today, it was down for about 1/2 hour during trading hours. I had one short position in MO open at the time, fortunately, it kept going down until the service came back up. When I called @HOME tech support, they had a canned message saying they know they have problems with the server for my area but don't know when it will be fixed.
When the service is up, it is great, but reliability needs a bit more work. If I had a choice between DSL and Cable modem in my area, I think I would go for DSL.
-uf
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