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The most likely cause of that is the video and or monitor driver.
Equis Support
http://www.equis.com/
http://www.equis.com/customer/support/
Please include previous email answers and questions in your response.
Equis and MetaStock and MetaStock Professional are registered trademarks
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-----Original Message-----
From: Ian Burgoyne [mailto:iburgy@xxxxxxxxxx]
Sent: Thursday, February 18, 1999 2:44 PM
To: metastock@xxxxxxxxxxxxx
Subject: Re: 6.52 EOD Patch Causes System Hangup
Tim,
I know what you are saying.
When I am using Metastock, if I activate the "view full screen" option
the system locks up and the only way to get out of it is to turn the
power
off. Nothing will unlock it, not even CTRL ALT DELETE.
I've since just avoided using the full screen mode thinking it may
have been an isolated problem.
Has anyone else experienced this problem?
Ian Burgoyne, Melbourne
At 14:37 18-02-99 -0600, you wrote:
>All,
>I have sent the following message to Equis Support. I
>send it to you all as a warning and to see if anyone
>may have encountered and solved this problem.
>
>Regards,
>Tim
>
>
>OK, here's one for you.
>
>I have been running MetaStock 6.5 EOD (Build 9/11/97)
>on Windows 95. No problems, no complaints.
>
>I installed the MetaStock EOD patch msw652.exe
>(Build 1/22/99) a couple of weeks ago (around 2/8/99).
>The patch seemed to install correctly (I got the
>congratulations message etc.) The new install worked
>for a couple of days.
>
>Then one day I was using MetaStock and the program got
>hung. (The only unusual thing I was doing was that I
>was running with the VIEW|FULL SCREEN option on. I
>usually do not do this.) When I say hung I mean hung.
>The only way I could exit was to either press the
>reset button or power the computer off and back on.
>
>After restarting the system I tried to run MetaStock
>again. The splash screen came up but the program did
>not. Also, if I try to bring up another application after
>trying to start MetaStock my system will hang again.
>
>So, I uninstalled the patched version of MetaStock and
>re-installed MetaStock 6.5 EOD (Build 9/11/97) from my CD.
>No problems, no complaints.
>
>Today (2/18/99), I downloaded the latest patch on the
>Equis website (msw652.exe). I assume that this patch was
>more current than the prior patch I had previously tried.
>I uninstalled MetaStock and installed the patch. Again, I
>received the message indicating that the installation was
>successful. I restarted the system and tried to start
>MetaStock. Once again, I got the splash screen but MetaStock
>would not come up. Same symptoms as before.
>
>So, once again I uninstalled MetaStock and re-installed
>MetaStock 6.5 EOD (Build 9/11/97) from my CD. No problems,
>no complaints.
>
>I can only assume that the prior version of the patch caused
>a file to become corrupted. Which one? I do not want to delete
>all of my data, indicator, and other files. Any help would be
>appreciated.
>
>Thanks,
>Regards,
>Tim
>
>
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