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Tim and All...
Yes, I have been having the same problem downloading and will agree that
it's a Reuters problem.
I switched to Reuters 2 months ago from Telescan... Jumping from one
problem to another I would say at this point. I had discussed my
unhappiness with Telescan and possible alternatives on this list at the
time I was switching. I have kept quiet about the download problems
since then but as they continue to plague my efforts to update my
database I feel it's time to say something.
>From the first couple of days with Reuters I have had many problems
retrieving data, all having to do with the "Reuters server". I have seen
many different error messages from the infamous "ID = 800" to the latest
"Error Reading Packet" you are experiencing. Granted, the data is very
clean compared to the junk I got from Telescan but on a reliability
scale of 1 to 10 I have to give Reuters a 5 or 6 at best. I could live
with a 8 or higher.
It is a royal PITA to switch vendors and I like the data quality and
error correcting nature of Reuters. At this point I'm not considering a
switch but unless they do something about their server problem I may be
forced to do so.
I do see occasional posts from people that are having no problems
getting Reuters data, this I'm having a hard time believing. Do any of
you folks still claim no problems? Is there a certain time of day to
download? Are you only getting 25 quotes? (I download around 1200
issues, I don't think that's excessive)
Any comments from Reuters? We've heard how the problems are fixed but
then in a few days things start again. Were they really fixed or ... ?
Best... John
ps: Replies... please don't suggest QP, I'm familiar already.
TKruzel wrote:
>
> Has anyone out there who uses Reuters as their EOD data
> supplier had any problems getting their update last night?
>
> I have received the following error message:
>
> A communications error occurred during:
> Transaction File Download
>
> The cause of the error was:
> Error Reading Packet
>
> This has occurred repeatedly both last night and this
> morning.
>
> All of my other internet activities are operating normally.
>
> Thanks,
> Tim
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