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<DIV><FONT color=#000000 size=2>I've been with telescan for over 2 years and I
have the same problem with downloaded data. Full of errors everyday and always
missing many tickers. Is there a better source out there? A recommendation would
be greatly appreciated. What is frustrating is opening a chart and seeing
unbelievably wide daily trading ranges many days back.</FONT></DIV>
<BLOCKQUOTE
style="BORDER-LEFT: #000000 solid 2px; MARGIN-LEFT: 5px; PADDING-LEFT: 5px">
<DIV><FONT face=Arial size=2><B>-----Original Message-----</B><BR><B>From:
</B>Bill Saxon <<A
href="mailto:bsaxon@xxxxxxxxxxxxxxx";>bsaxon@xxxxxxxxxxxxxxx</A>><BR><B>To:
</B>Metastock, EMail List <<A
href="mailto:metastock@xxxxxxxxxxxxx";>metastock@xxxxxxxxxxxxx</A>>;
Fasttrack, EMail <<A
href="mailto:fasttrack@xxxxxxxxxxxxxx";>fasttrack@xxxxxxxxxxxxxx</A>><BR><B>Date:
</B>Monday, November 02, 1998 10:13 PM<BR><B>Subject: </B>Telescan, a new
level of incompetence<BR><BR></DIV></FONT>
<DIV><FONT color=#000000 size=2>If there are any other poor fools out there
are still using Telescan I am curious if you are having the same problem I
am. They have gone from delivering faulty data to, in addition,
delivering no data on selected stocks, i.e. they don't recognize the
symbols. I had forty one in tonight's download. I refuse to
believe all these companies went out of business or changed their
symbol. </FONT></DIV>
<DIV><FONT color=#000000 size=2></FONT> </DIV>
<DIV><FONT color=#000000 size=2>I had the same problem Friday and tried
again Sunday to reload. For some reason I thought they may be trying
to fix the problem. All to no avail.</FONT></DIV>
<DIV><FONT color=#000000 size=2></FONT> </DIV>
<DIV><FONT size=2>Come the end of the month I am out of there. I don't
want to be the last man standing.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT color=#000000 size=2>Regards,</FONT></DIV>
<DIV><FONT color=#000000 size=2></FONT> </DIV>
<DIV><FONT color=#000000 size=2>Bill Saxon<BR><A
href="mailto:bsaxon@xxxxxxxxxxxxxxx";>bsaxon@xxxxxxxxxxxxxxx</A>
</FONT></DIV></BLOCKQUOTE></BODY></HTML>
</x-html>From ???@??? Mon Nov 02 21:17:15 1998
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From: "Guy Tann" <grtann@xxxxxxxxxxx>
To: <metastock@xxxxxxxxxxxxx>
Subject: RE: Telescan, a new level of incompetence
Date: Mon, 2 Nov 1998 20:23:00 -0800
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<DIV><SPAN class=320221004-03111998><FONT color=#0000ff face=Arial size=2>I
tried Prophet Data and they had other problems. When I checked with Equis
support, they told me it was a known Telescan problem, so I guess that means
that Prophet is repping Telescan (but I'm not sure). Anyway, I dropped
them this month. Only worked every other day <g>. Seems they
had a problem when you just requested the current day's prices and forgot to
send an end of message symbol. I trade futures. I understand that if
you use their software it works (according to Steve K.) but I just gave
up. Found an error in TBonds the first day and their S&P Continuous
was totally wrong. Got them to fix the S&P problem
though.</FONT></SPAN></DIV>
<DIV><SPAN class=320221004-03111998><FONT color=#0000ff face=Arial
size=2></FONT></SPAN> </DIV>
<DIV> </DIV>
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<DIV class=OutlookMessageHeader><FONT face="Times New Roman"
size=2>-----Original Message-----<BR><B>From:</B>
owner-metastock@xxxxxxxxxxxxx [mailto:owner-metastock@xxxxxxxxxxxxx]<B>On
Behalf Of</B> Bill Saxon<BR><B>Sent:</B> Monday, November 02, 1998 6:04
PM<BR><B>To:</B> Metastock, EMail List; Fasttrack, EMail <BR><B>Subject:</B>
Telescan, a new level of incompetence<BR><BR></FONT></DIV>
<DIV><FONT color=#000000 size=2>If there are any other poor fools out there
are still using Telescan I am curious if you are having the same problem I
am. They have gone from delivering faulty data to, in addition,
delivering no data on selected stocks, i.e. they don't recognize the
symbols. I had forty one in tonight's download. I refuse to
believe all these companies went out of business or changed their
symbol. </FONT></DIV>
<DIV><FONT color=#000000 size=2></FONT> </DIV>
<DIV><FONT color=#000000 size=2>I had the same problem Friday and tried
again Sunday to reload. For some reason I thought they may be trying
to fix the problem. All to no avail.</FONT></DIV>
<DIV><FONT color=#000000 size=2></FONT> </DIV>
<DIV><FONT size=2>Come the end of the month I am out of there. I don't
want to be the last man standing.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT color=#000000 size=2>Regards,</FONT></DIV>
<DIV><FONT color=#000000 size=2></FONT> </DIV>
<DIV><FONT color=#000000 size=2>Bill Saxon<BR><A
href="mailto:bsaxon@xxxxxxxxxxxxxxx";>bsaxon@xxxxxxxxxxxxxxx</A>
</FONT></DIV></BLOCKQUOTE></BODY></HTML>
</x-html>From ???@??? Tue Nov 03 04:10:48 1998
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Date: Mon, 02 Nov 1998 23:33:06 -0500
From: "Ronald J. Russell, Jr." <ronrussell@xxxxxxxx>
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To: metastock@xxxxxxxxxxxxx
Subject: Re: Telescan, a new level of incompetence
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Bill,
I gave up on Telescan well over a year ago for all the reasons you
listed plus
repeated overcharges and charges for services I never used billed to my
credit card. I had to fight like hell to getmy money back. In the end
their own records which I printed out from account management
menu proved I was right.
It is too bad because they could have a very good product if they only
gave
a damn about quality and thier customers.
Ron
> Bill Saxon wrote:
>
> If there are any other poor fools out there are still using Telescan I
> am curious if you are having the same problem I am. They have gone
> from delivering faulty data to, in addition, delivering no data on
> selected stocks, i.e. they don't recognize the symbols. I had forty
> one in tonight's download. I refuse to believe all these companies
> went out of business or changed their symbol.
>
> I had the same problem Friday and tried again Sunday to reload. For
> some reason I thought they may be trying to fix the problem. All to
> no avail.
>
> Come the end of the month I am out of there. I don't want to be the
> last man standing.
>
> Regards,
>
> Bill Saxon
> bsaxon@xxxxxxxxxxxxxxx
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