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I was downloading last night and half way through I was told that I was not
a RTD Account member, then it processed about 1/4 of the data, and lock up
my machine.
-----Original Message-----
From: owner-metastock@xxxxxxxxxxxxx [mailto:owner-metastock@xxxxxxxxxxxxx]
On Behalf Of David Duggan
Sent: Wednesday, September 02, 1998 7:07 AM
To: metastock@xxxxxxxxxxxxx
Subject: Re: Reuters ID=800
Maybe that tells you how jammed the circuits are.
I can't tell you how many downloads fail between 7:00pm est and 11:30pm est
and
how many fly thru at 3:00am est.
Stephen Campbell wrote:
> I only trade futures, following eleven(11) items. and have been getting
the
> D___ Id 800 for two days now.
>
> David Duggan wrote:
>
> > After much experience with this problem (4500 securities downloaded per
> > night for the last 12 months) and 2 calls to MS I can tell you its a
> > size problem. The tech support at MS confirmed what I was seeing.
> >
> > Reuters will not process large downloads during prime time. PERIOD.
> >
> > I tried 8 times since market close on monday. Then on Tuesday morning I
> > downloaded the A's then the B's & C's etc...
> >
> > I feel a bit ripped off because when I signed on with reuters and agreed
> > to pay their flat fee they did not mention this was part of their
> > policy. Had I known I might have tried a different service.
> >
> > As soon as there is a better comparable service I will switch in a
> > second. In the interim they know they have got us right where they want
> > us.
> >
> > Other services have equally frustrating problems For example Dial Data
> > sometimes gives you the most outright garbage you ever saw - and does
> > not correct it.
> >
> > Signed: Tired of those late nights and not enough time to do the
> > analysis in the morning.
> >
> > Barry Spreen wrote:
> >
> > > Reuters says ID=800 usually indicates a noisy phone line. I have
> > > rarely gotten the message, but
> > > I only download futures data.
> > >
> > > Best
> > > Barry
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